IT Support Technician (Field Based)

Allied Technical Services (UK) Ltd.; Chelmsford; On-site; GBP 26,000 - 29,000; Full time

Job summary

A leading Managed Service Provider is looking for an IT Support Technician to provide technical support in schools. This full-time, on-site role based in the Guildford area requires strong troubleshooting skills, excellent communication, and a valid UK driving license. Join a supportive team with a focus on professional development and cutting-edge technology.

Benefits

Company laptop and phone

Paid mileage and expenses covered

Life Insurance

Opportunities for progression and development

Qualifications

• Experience working in a similar role.
• Valid UK driving licence and personal car required.
• Enhanced DBS check needed for working in education sector.

Responsibilities

• Provide technical support and troubleshooting for desktop computers.
• Offer printer support and repair services.
• Field-based role working in schools.

Skills

Technical Support

Troubleshooting

Desktop Computers Support

Printer Support

Computer Repair

Problem Solving

Communication

Education

IT-related degree or certification

CompTIA A+ certification

Job description

Salary - £26,000 - £29,000 based on experience

Company Description

ATS, established in 2002, is a Managed Service Provider offering IT Support, Solutions, Consultation, and Installation services in the South East. Based in Sidcup, our team supports over 100 schools, colleges, and businesses in London and Kent.

Role Description

This is a full-time on-site role for an IT Support Technician working in schools in the Guildford area. The IT Support Technician will be responsible for providing technical support, troubleshooting desktop computers, printer support, and computer repair on a day-to-day basis. This is a field-based role; hence, a valid UK driving licence and your own car are essential. In addition, as the role includes working in the Education Sector, an Enhanced DBS check will be carried out.

Qualifications

• Technical Support and Troubleshooting skills
• Desktop Computers and Printer Support experience
• Computer Repair knowledge
• Strong problem-solving abilities
• Excellent communication skills
• CompTIA A+ certification is a plus
• Experience working in a similar role
• IT-related degree or certification

What’s on Offer?

• Competitive salary (£26,000 - £29,000, based on experience)
• Company laptop and phone
• Paid mileage and expenses covered
• Life Insurance
• Work with cutting-edge tech across varied environments
• Join a friendly, supportive team that values relationships over sales
• Genuine opportunities for progression and development