IT Support Technician Apprentice

Inspiremyfuture; Greater London; On-site; GBP 12,000 - 14,000; Full time

Job summary

A technology apprenticeship provider in Greater London is seeking an eager candidate for an IT systems and networking apprenticeship as an Azure Cloud Support Specialist. The role involves assisting customers with technical issues and developing valuable skills. Entry requires 3 GCSEs and an interest in IT. Salary ranges from £12,000 to £14,000 annually, with strong prospects for future employment.

Qualifications

• Must have right to work in the UK.
• Interest in IT problem solving is essential.

Responsibilities

• Assist with fixing technical problems for customers.
• Speak directly with customers and potentially visit them.
• Help with basic PC and networking problems.

Skills

Keen to learn

Technical problem-solving

Adaptable and open-minded

Education

3 GCSEs at grades 4+ (A-C) in any subject

GCSE Maths and English at grades 3+ (D or above)

Job description

Overview

We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking – Azure Cloud Support Specialist – Level 3 Apprenticeship. You will be working as part of a small team based at our offices in Marlow. We’ve been around for 20 years; our business is expanding and we need to add to our technical support team. This really is a great opportunity for the right person to get involved. You will have the opportunity to further develop your skills and experience as part of our team.

Key responsibilities

• You will be assisting with fixing technical problems for current customers and helping to create and implement technical solutions for new customers.
• You will be speaking directly to customers early in your role and there will be the opportunity to visit customers where problems can’t be solved remotely.
• You will be expected to help with solving problems outside of your direct area, so an open mind to helping out with basic PC and networking problems will be required.

What we are looking for

Skills and qualities:

• You’ll be keen to learn, structured in your approach, be able to develop good technical skills.
• You’ll be able to speak with people rather than ‘at’ them.
• You’ll need to be adaptable, open-minded and relish solving technical problems with effective and timely solutions.
• An interest in IT problem solving is essential.
• All applicants must have the right to work in the UK.

Entry requirements

The entry requirements for this Azure Cloud Support Specialist programme are as follows:

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)

Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject. You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

Find out more

Find out more here: https://www.enic.org.uk/Qualifications/UKQRS/Default.aspx

Need to know information

The first step of the application process is to send us details of why you should be considered for this role and one of the Worknet team will be in touch with details.

No terminology in this advert is intended to discriminate on the grounds of any of the protected characteristics, and we are pleased to accept applications from all sections of the community.

Any qualifications listed are indicative and we confirm that we are willing to accept applications from people holding equivalent qualifications.

Salary

£12,000 – £14,000 per annum.

Future prospects

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes offer on-going development tracks.

Important information

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

This advert contains the key information about the role. Applicants from all sections of the community are encouraged to apply.