IT Support Technician

MyMBA; Plymouth; Hybrid; GBP 25,000 - 27,000; Full time

Benefits offered by this job

30 days annual leave

Privilege Days

Sick pay

Employee Assistance Program (EAP)

Pension scheme matching

Cycle to work scheme

Job summary

MyMBA is seeking an enthusiastic IT Support professional to join our small, dynamic team in Plymouth. You’ll provide frontline staff support, manage IT equipment, and administer our SharePoint Intranet, with solid troubleshooting skills and clear communication.

This full-time, open-ended role is 37 hours per week, with a salary of £25,249–£26,707 per annum depending on experience. Visa sponsorship is not available; interviews onsite.

Qualifications

• Solid troubleshooting skills.
• Experience with Windows operating systems.
• Experience with Microsoft 365 and SharePoint.

Responsibilities

• Provide frontline IT support to staff.
• Manage and deploy IT equipment.
• Administer SharePoint intranet.
• Issue staff access cards.

Skills

Troubleshooting

Windows

Microsoft 365

SharePoint

Clear communication

Tools

SharePoint

Job description

Contract type Open ended - Full time (37 hours per week)

Closing date 30 Sep 2026 11:59 PM

Location Plymouth, PL1 2PB, UK

Salary Grade 2 SP13 £25,249 to Grade 2 SP16 £26,707 per annum depending on experience

Hours: 37 hours per week

The role

The MBA is looking for an enthusiastic IT Support professional to join our small, dynamic team. In this varied and hands‑on role, you’ll provide front‑line support to our staff, manage and deploy IT equipment, administer our SharePoint Intranet, and issue staff access cards. You should have solid troubleshooting skills, experience in Windows, Microsoft 365 and SharePoint, and a knack for clear communication. This is a fantastic opportunity to grow your skills in a collaborative environment where your ideas and input will be valued.

Salary and benefits

• 30 days annual leave plus Bank Holidays
• 3 Privilege Days given by the MBA (used during festive closure week)
• Sick pay
• Employee Assistance Program (EAP)
• Pension scheme – the MBA will contribute 10% of basic salary into a defined contribution scheme with staff making a 3% minimum contribution. The MBA will match additional employee contributions up to an additional 5%
• Cycle to work scheme

For more information on the role please see the Job Description

We welcome applications from all suitably qualified candidates and seek talented people with diverse backgrounds and perspectives in order to enhance all that we do.

Visa sponsorship is not available for this position. Applicants without the right to live and work in the UK are not eligible to apply.

Interviews will take place onsite 12/10/2026. Only those invited to interview will be notified.

Please note that we may close this advert early if a high number of applications is received.