IT Support Technician

Pure Resourcing Solutions; Cambridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a reputable organization as an IT Support Technician in Cambridge, where you'll be the first point of contact for IT inquiries. This role involves troubleshooting hardware, software, and network issues, supporting the IT Manager in maintaining infrastructure, and participating in exciting IT projects. You'll also train colleagues on best practices and manage IT assets. If you're a confident communicator with a strong background in IT support and a full UK driving license, this is your chance to make a significant impact in a supportive environment.

Qualifications

• Demonstrable experience in IT Support.
• Strong knowledge of Windows, Active Directory, and Office 365.

Responsibilities

• Act as first point of contact for IT inquiries and troubleshooting.
• Support IT Manager with maintaining servers and networks.
• Train colleagues on IT best practices.

Skills

Windows 10/11

Active Directory

Office 365

SharePoint

PC setup and troubleshooting

Job description

I’m excited to be recruiting for a newly created IT Support Technician job to join a reputable and long-standing Cambridge organisation.Please note this role is based on site in Cambridge, with occasional travel to other sites within the region.Key Responsibilities

• Act as the first point of contact for day-to-day IT enquiries, troubleshooting hardware, software, and network issues across the business.
• Support the IT Manager with maintaining servers, networks, and general infrastructure, ensuring system stability and data security.
• Install, configure, and update applications and systems, while assisting with software licensing and compliance.
• Play a hands-on role in IT projects, system upgrades, and new technology rollouts across the business.
• Train and support colleagues on IT best practices, both informally and during formal sessions.
• Manage the IT asset inventory and ensure proper disposal of obsolete hardware under WEEE regulations.
• Provide support for firm-wide events and auctions, including setting up IT equipment to support online bidding platforms.

I’m excited to be recruiting for a newly created IT Support Technician job to join a reputable and long-standing Cambridge organisation.Please note this role is based on site in Cambridge, with occasional travel to other sites within the region.Key Responsibilities

• Act as the first point of contact for day-to-day IT enquiries, troubleshooting hardware, software, and network issues across the business.
• Support the IT Manager with maintaining servers, networks, and general infrastructure, ensuring system stability and data security.
• Install, configure, and update applications and systems, while assisting with software licensing and compliance.
• Play a hands-on role in IT projects, system upgrades, and new technology rollouts across the business.
• Train and support colleagues on IT best practices, both informally and during formal sessions.
• Manage the IT asset inventory and ensure proper disposal of obsolete hardware under WEEE regulations.
• Provide support for firm-wide events and auctions, including setting up IT equipment to support online bidding platforms.

About You

• Demonstrable experience working within a similar IT Support function.
• Strong knowledge or Windows 10/11, Active Directory, Office 365, and SharePoint.
• Strong understanding of PC setup, installation, and troubleshooting.
• A confident communicator with the ability to support colleagues at all levels of the business.
• Full UK driving licence and access to a vehicle insured for business use.

What Next? - Apply Now!

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Job Overview

ID:

1464511

Date Posted:

Posted 1 day ago

Expiration Date:

03/06/2025

Location:

Cambridge

Competitive

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