IT Support Technician

The Dalesman Group; Bradford; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

20 days holiday

5 flexible bank holidays

3 bank holidays

Job summary

The Dalesman Group in Bradford is seeking an IT Support Technician to join our team. You will install and configure hardware, software, networks and applications, and maintain systems to support production and day-to-day operations.

We expect 3+ years in Windows support and hardware maintenance, plus a full UK driving licence. The role is permanent with 20 days holiday plus 5 flexible bank holidays and 3 bank holidays, and hours Monday to Friday, 7:30am–4:00pm.

Qualifications

• 3+ years of relevant experience in Windows support and hardware maintenance.
• Full and valid UK driving licence.

Responsibilities

• Install and Configure computer hardware, software, networks and applications.
• Continuously monitor and maintain systems and networks.
• Respond to technical support calls from staff and explain resolutions.
• Diagnose and troubleshoot system and network problems and software/hardware issues.
• Support the roll-out of new applications.
• Keep records of issues and solutions.

Skills

Windows Support

Hardware maintenance

Customer support

Job description

IT Support Technician

Location: Bradford

Salary: £30,000 per annum

Contract Type: Permanent

Holidays: 20 days + 5 Flexible Bank Holidays + 3 Bank Holidays

Hours of Work: Monday to Friday 7.30am until 4.00pm with one hour for lunch unpaid

We are looking for a motivated and detail-oriented IT Support Technician to join our team at The Dalesman Group in Bradford.

This is an exciting opportunity for someone with a passion for technology and computer systems to contribute to improving the businesses productivity and efficiency. You will collaborate closely with all members of the Dalesman team while helping maintain the highest standards of quality, safety and compliance.

Core Principles

You will be expected to contribute to our mission and vision by upholding our commitment to product quality, technical excellence, innovation, customer satisfaction, and continuous improvement.

Our Mission Statement

To craft bespoke, high-quality seasonings, food ingredients, and functional blends that inspire taste and innovation across the food industry. We are committed to providing expert technical support and ensuring consistency, safety, and traceability throughout our production process to exceed customer expectations.

Our Vision

To be the premier partner in flavour innovation, leading the food industry with sustainable practices, cutting-edge solutions, and exceptional customer service.

Main Responsibilities:

• Install and Configure computer hardware, software, networks and applications.
• Continuously monitor and maintain systems and networks.

• Respond to technical support calls from other members of staff and communicate how to resolve issues.
• Diagnose and troubleshoot system and network problems, software faults or hardware complications.
• Support the roll-out of new applications.
• Keep a record of issues, along with solutions, to refer back to in future instances

Experience Required:

• Ideally 3+ years of relevant experience (Windows Support, Hardware maintenance etc. )
• Full and valid UK driving licence