IT Support Specialist

TeamPrime; United Kingdom; Hybrid; GBP 33,000 - 42,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Hybrid work flexibility

Certification and training support

Job summary

TeamPrime is seeking an IT Support Specialist to maintain and troubleshoot technology systems across the organization. You'll support end users, manage IT equipment, and help ensure systems run smoothly and securely. Great opportunity for someone building a broad foundation in IT support.

We offer a hybrid, full-time role ideal for someone with 0-2 years of experience. Certifications such as CompTIA A+ or Network+ are a plus, with hands-on growth across hardware, software, and networks.

Qualifications

• Associate's or Bachelor's degree in IT or related field preferred.
• 0-2 years of IT support experience.
• Proficiency with Windows and macOS OS and basic networking.
• Strong troubleshooting and customer service skills.
• Certifications such as CompTIA A+ or Network+ are a plus.
• Ability to prioritize multiple support requests.

Responsibilities

• Provide technical support for hardware, software, and network issues
• Set up, configure, and maintain computers and peripherals
• Support user account management and access provisioning
• Assist with basic network troubleshooting
• Maintain IT asset inventory and documentation
• Support software installations and updates
• Escalate complex technical issues appropriately
• Assist with IT-related projects as assigned

Skills

Windows/macOS

Networking basics

Troubleshooting

Customer service

Prioritization

Education

Associate's or Bachelor's degree in IT or related field

Tools

CompTIA A+

CompTIA Network+

Job description

We are hiring an IT Support Specialist to maintain and troubleshoot technology systems across the organization. You'll support end users, manage IT equipment, and help ensure systems run smoothly and securely. Great opportunity for someone building a broad foundation in IT support.

IT Support Specialist

Employment Type: Full-Time, Permanent

Work Arrangement: Hybrid

Experience Required: 0-2 years

Salary: $45,000-$56,000/year

Job Summary

We are hiring an IT Support Specialist to maintain and troubleshoot technology systems across the organization. You'll support end users, manage IT equipment, and help ensure systems run smoothly and securely. Great opportunity for someone building a broad foundation in IT support.

Responsibilities

• Provide technical support for hardware, software, and network issues
• Set up, configure, and maintain computers and peripherals
• Support user account management and access provisioning
• Assist with basic network troubleshooting
• Maintain IT asset inventory and documentation
• Support software installations and updates
• Escalate complex technical issues appropriately
• Assist with IT-related projects as assigned

Requirements & Qualifications

• Associate's or Bachelor's degree in IT or related field preferred
• 0-2 years of experience in IT support or a related role
• Working knowledge of Windows/Mac operating systems and networking basics
• Strong troubleshooting and customer service skills
• Relevant certifications (CompTIA A+, Network+) a plus
• Ability to prioritize multiple support requests

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Hybrid work flexibility
• Certification and training support

Equal Opportunity Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.