IT Support Engineer - Middlesbrough

NEXTECH GROUP; Middlesbrough; On-site; GBP 22,000 - 26,000; Full time

Job summary

NEXTECH GROUP is seeking an IT Support Engineer to join their dynamic team in Middlesbrough. This full-time role involves providing technical support to clients, resolving IT issues across various systems, and ensuring excellent customer service. Join a company that values its employees and offers opportunities for growth and development.

Benefits

Supportive environment

Ongoing training and development

Qualifications

• Previous experience within an IT Support setting.
• Proficiency in diagnosing and troubleshooting hardware and software issues.
• Familiarisation with networking principles (TCP/IP, DNS, DHCP).

Responsibilities

• Provide technical support to clients, troubleshooting IT issues.
• Resolve incidents and service requests in a timely manner.
• Work with internal and external teams to resolve technical problems.

Skills

Technical Support

Windows OS

Active Directory

Office 365

Networking Principles

Troubleshooting

Customer Service

Job description

Job Title: IT Support Engineer


Salary: Up to £26,000

Type: Full-Time

About the Role:

We are seeking an experienced and driven IT Support Engineer to join our growing team. In this pivotal role, you will play a key part in the success of our IT department, combining hands-on technical support, field support and working in an ambitious technical team.

Key Responsibilities -

• Provide technical support to clients, troubleshooting IT issues across various hardware and software systems
• Resolving incidents and service requests in a timely manner
• Working with both internal and external teams to diagnose and resolve technical problems
  
  

Skills Required -

• Previous experience within an IT Support setting
• Windows OS, Active Directory and Office 365
• Familiarisation with Networking principles (TCP/IP, DNS, DHCP)
• Proficiency in diagnosing and troubleshooting hardware and software issues
• Providing excellent customer service, whether remote or face-to-face
  
  

If you are passionate about IT, have a customer-centric mindset, and thrive in a fast-paced environment, we would love to hear from you! This is an incredible opportunity to join a growing company that values its employees and provides a platform for professional growth.

Why Join Us?

Supportive environment with the chance to make a real impact on the direction of IT services within the company.

Ongoing training and development to help you reach your career goals.If you're looking for a challenging and rewarding opportunity where you can develop your career, and make a difference, we'd love to hear from you!

Apply Today