IT Support Engineer (CISCO)

Farringdon James Limited; Bodmin; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

28 Days annual leave

Health Care Plans

Salary sacrifice bicycle schemes

Job summary

Farringdon James Limited is seeking an IT Internal systems CISCO Networking Engineer to join their Engineering team in Bodmin, England. The candidate will provide daily maintenance and enhancements of local, hosted and customer IT infrastructure.

Key tasks include monitoring WAN/LAN systems, designing backup strategies, and authoring reports for management. Benefits include 28 days annual leave, health care plans, and salary sacrifice bicycle schemes.

Qualifications

• 3 years experience in IT & servicing IT systems.
• Experience in CISCO routing and firewall administration.
• Ability to design enterprise-level systems.

Responsibilities

• Monitor WAN/LAN system status and security.
• Design and implement configuration backup strategies.
• Author R&D reports and feasibility studies.

Skills

CISCO routing and firewall administration

IT systems servicing

Enterprise level design

Problem-solving and diagnosis

Communication skills

Team collaboration

Education

Good general education to GCSE/A level standard

Job description

IT Internal systems CISCO Networking Engineer working within the Engineering team reporting to the Engineering Management to provide daily maintenance and improvement of the company local, hosted and customer IT infrastructure. Incorporating new projects, system improvements and fault diagnostics.

Key Tasks

Across company internal and Customer infrastructure:

• Monitoring WAN/LAN system status, security, performance and availability. Reporting failures using internal job logging system.
• Daily monitoring of all device and monitoring systems logs, reporting issues & applying fixes. Again super-user access required.
• Designing & implementing configuration backup strategies & data security such as encryption.
• Review and redesign of internal WAN architecture
• Review & improvement of internal and customer network systems monitoring.
• Review & improvement of internal and customer network systems security.
• Detailing Topology using Microsoft VISIO
• Review, upgrade & Implementation of new Services & Systems in association with Engineering Management, Project Teams and customer commissions.
• Authoring R&D Reports.
• Authoring of reports to Engineering & Senior Management, customers and stakeholders. Constructing coherent feasibility studies, system deficit & upgrade recommendation reports at advanced & basic Technical level.
• Occasional pre-arranged out of hours work where required with system upgrades or maintenance.
• BCDR IT strategies and design.

Knowledge & Skills

General

• 3 years experience in IT & servicing IT Systems, server facilities administration & Customers.
• 3 years experience in CISCO routing and firewall administration.
• 3 years enterprise level design experience accompanied by case studies.
• Familiarity with a wide range of alternative vendor networking equipment spanning SOHO to Enterprise technologies.
• Good general education to GCSE/A level standard
• Experience in IT i.e., different operating systems, communications & networking
• Good Social Engineering Skill set, as well as written communication skills essential.
• The ability to work co-operatively within a team, across the Company, and with external customers where applicable.
• Ability to prioritise workloads
• Ability to problem Solve & diagnose and fix Systems hardware and make sure they are operating correctly.

Other Company benefits

28 Days annual leave (inc. Bank Holidays) increasing to 33, pro-rata.

• Health Care Plans
• Salary sacrifice bicycle schemes