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A dynamic IT service provider seeks a dedicated 1st Line Support Analyst. In this role, you will be responsible for resolving IT issues for diverse clients, maintaining high service levels, and developing technical skills within a supportive environment. The position offers opportunities for personal growth and professional development.
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Hybrid working: 3x in the office, 2x from home
Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and enjoy helping people solve problems, this could be the perfect next step.
What You’ll Be Doing
In this role, you’ll be the first point of contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include:
What We’re Looking For
We’re after someone who’s not just technically curious, but also people-focused and motivated to grow. Ideally, you’ll bring:
What’s in It for You
At Sharp, we believe in supporting your development and rewarding your hard work. Here’s what you can expect:
This is a fantastic opportunity to develop your IT skills in a professional and supportive environment, with plenty of room to grow.
Ready to make a difference? Apply today and join the Sharp team.