IT Support Engineer

JR United Kingdom; Watford; On-site; GBP 35,000 - 40,000; Full time

Job summary

A climate-focused organization is seeking an IT Support Engineer to join their Watford office. The role involves a mix of technical support and project work, providing opportunities to engage in sustainability efforts. Candidates should have strong communication skills and a proactive approach.

Benefits

Private medical and dental

Virtual GP

Parental leave

Pension

Green travel incentives

Generous holidays

Career development opportunities

Qualifications

• Excellent infrastructure support skills.
• Proactive and inquisitive approach.
• Strong communication skills.

Responsibilities

• Provide 1st to 3rd line support to approximately 100 users.
• Manage tech rollouts, migrations, upgrades, and process improvements.
• Focus on sustainability and efficiency in IT solutions.

Skills

Microsoft 365

Networking

Security best practices

Windows support

Proactive attitude

Job description

Social network you want to login/join with:

IT Support Engineer, Watford, Hertfordshire

Client:

Location:

Watford, Hertfordshire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Climate-focused organisation, sustainability focus.

IT Support Engineer needed to join a small team at their Exeter offices (onsite daily). We’re looking for someone with excellent infrastructure support skills, a proactive and inquisitive approach, and excellent communication skills. You will handle a mix of support tasks and project work within a supportive, learning-driven team.

What skills you’ll need

• Microsoft 365 including Entra (Identity), Exchange (Email), Defender (Security), and Intune (Endpoint Management).
• Understanding of Networking, DNS, DHCP, VPNs, Switches, and firewalls.
• Experience with security best practices, including MFA, SSO, endpoint protection, access controls, and phishing prevention.
• Supporting Windows (and some Mac devices), Mobile devices, AV equipment, tablets, and other IT hardware.
• A proactive, curious, and positive attitude, eager to own projects.

What you’ll be doing

This role involves a mix of 1st to 3rd line support challenges and project work. You will support approximately 100 users across various MS and network technologies. The role requires involvement in tech rollouts, migrations, upgrades, monitoring, security, device management, and process improvements, always aiming for sustainability and efficiency.

What you’ll get in return

Opportunity to contribute to sustainability and climate activities, with a competitive salary (£35K-40K), private medical and dental, virtual GP, parental leave, pension, green travel incentives, generous holidays, and career development opportunities.

Next steps

If interested, please send your CV for immediate consideration.