IT Support Engineer

Terumo Blood and Cell Technologies; Larne; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading healthcare technology company in Larne seeks an IT Support Engineer to troubleshoot hardware and software issues, install and configure systems, and provide user support. Candidates must have a third-level qualification in IT, a strong knowledge of Windows systems, and be able to work independently. This role does not offer visa sponsorship. Apply before 5pm on September 26, 2025.

Qualifications

• Third level qualification in an IT related subject.
• Competent working knowledge of Windows desktop and server operating systems.
• Competent knowledge of PC installations and repairs.
• Ability to work with minimum supervision and on own initiative.
• Ability to prioritize tasks.
• Ability to work additional hours as and when required.

Responsibilities

• Troubleshooting hardware and software issues.
• Installing and configuring systems.
• Providing technical support to users.
• Understanding threats and cybersecurity basics.
• Managing basic networks including LAN/WAN setups.
• Documenting support tasks and system changes.
• Staying updated with new technologies.
• Maintaining asset inventory and documentation.
• Participating in IT projects and afterhours support.

Job description

Overview

Terumo BCT Ltd – is located in Larne and manufactures a range of sterile fluids for human and veterinary use. Due to ongoing expansion, a vacancy exists for the following role at our Millbrook, Larne plant.

IT Support Engineer

(Ref No: 25_41)

Responsibilities

• Troubleshooting hardware and software issues — diagnosing problems with computers, printers, and mobile devices.
• Installing and configuring systems — setting up operating systems, applications, and network tools.
• Providing technical support — assisting users via phone, email, or in person with IT-related queries.
• Understanding cybersecurity basics — recognizing threats like phishing and knowing how to protect systems.
• Managing networks — basic knowledge of LAN/WAN setups, IP addressing, and Wi-Fi troubleshooting, Assigning VLANs.
• Documenting support tasks — keeping records of issues, solutions, and system changes.
• Learning and adapting — staying updated with new technologies and continuously improving technical skills.
• Maintain and update asset inventory and documentation.
• Project implementation – Working under the guidance of Senior IT professionals to complete IT project tasks to a high standard.
• Participate in IT projects such as system upgrades, migrations, and rollouts.
• Participate in afterhours support work as agreed with line manager.

Applicants must

• Third level qualification in an IT related subject.
• Have competent working knowledge of the Windows desktop and server operating system with familiarity with technologies such as Windows 7, 8.1; Microsoft Office; Browsers; Local Account Management; Scripting; Installs and removals; Registry; Command Line; and System Management Tools.
• Have competent working knowledge of PC installations and repair of same.
• Be able to work with minimum supervision and on own initiative.
• Be able to priorities tasks.
• Be able to work additional hours as and when required.

Applicants must clearly demonstrate how they meet all essential and desirable criteria.

If you would like to apply for this vacancy, please apply via our careers portal, mySource before the closing date of 5pm on Friday, 26 September 2025.

Please note we are unable to offer support for VISAs/Sponsorship for this role.