IT Support Engineer

Allegiance Group; Cheadle Hulme; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading company in IT solutions seeks an IT Support Engineer to join their expanding team in Cheadle Hulme. This role combines project work with support responsibilities, offering a friendly work environment and opportunities for professional growth. The ideal candidate will have a strong foundation in IT support, be eager to learn, and possess skills across a range of technologies including Azure and Office 365. Additionally, benefits such as flexible working, team outings, and paid certifications enhance the appeal of this position.

Benefits

On site Parking

Monthly social events and meals out

Flexible working

Hybrid working after probation

Friendly team

Paid for Microsoft Certifications

State of the art offices

Qualifications

• Experience with Windows Server and Office 365.
• Networking knowledge and technical support experience.
• Ability to resolve technical issues and collaborate in projects.

Responsibilities

• Provide remote technical support for external clients.
• Resolve and escalate support tickets as needed.
• Participate in upgrades, rollouts, and migrations.

Skills

Networking

Firewalls

Technical Support

Windows Server

Active Directory

Office 365

Azure

VMware

Hyper-V

Desktop Support

Job description

Job title: IT Support Engineer

Location: Cheadle Hulme

Salary: up to £30,000

An established Microsoft Partner who has been established for over 20 years is on the lookout for a new team member due to new client wins and expansion! This is a great chance to join a business which will allow you to undertake a mixture of project and support duties from day one. This company prides themselves on their close-knit and friendly team environment. Could you be the next to benefit from this?

You will provide technical support remotely for the business's external clients. Your duties will include: Resolving and escalating tickets, involvement in large projects (upgrades, rollouts, migrations), technical research for client solutions, logging and updating IT support issues and partaking in technical training and personal development sessions.

Benefits include:

• On site Parking

• Monthly social events and meals out

• Flexible working, Monday to Friday with no on call!

• Hybrid working after probation

• Friendly team

• Paid for Microsoft Certifications

• State of the art offices in Cheadle Hulme

As well as a good financial package and an encouraging workplace, the company also boasts an infrastructure of constantly updated technologies that you will be working with. Their current Technology stack includes some of the below:

• Azure

• Windows Server up to 24

• Windows OS

• Exchange / Office 365

• Hyper-V / VMware

• Active Directory

• Networking skills

This job will suit an ambitious IT Engineer who is looking to take the next step in their career and work with amazing technologies daily. The learning potential here is incredible and you have the support you need amongst the team to move through the ranks speedily and successfully. Please send through your CV if you think this one looks good for you!

Keywords: IT Support,1st Line Support, 2nd line Support, Desktop Support, Remote Support, Senior IT, IT Support Company, Networking, Firewalls, Windows Server, Exchange, Office 365, Active Directory, Managed Services Provider