IT Support Engineer

JR United Kingdom; Bradford; On-site; GBP 35,000 - 40,000; Full time

Job summary

Join a dedicated team as an IT Support Engineer in Exeter, supporting a climate-focused organization. You'll engage in a mix of user support and project work, ensuring systems are secure and efficient. With competitive pay and great benefits, this opportunity is perfect for those passionate about technology and sustainability.

Benefits

Private medical insurance

Dental care

Virtual GP

Enhanced parental leave

Pension contributions

Green travel incentives

Generous holiday allowance

Long-term career development

Qualifications

• Proficient in Microsoft 365 services like Entra, Exchange, and Defender.
• Understanding of networking concepts (DNS, DHCP, VPNs).
• Experience with implementing security measures like MFA and SSO.

Responsibilities

• Providing support for approximately 100 users across various technologies.
• Managing system rollouts, migrations, and updates.
• Ensuring smooth and secure operation of IT systems.

Skills

Microsoft 365

Networking

Security best practices

Windows support

Communication

Job description

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• Climate focused organisation, sustainability focus.

IT Support Engineer needed to join a small team at their Exeter offices (onsite daily). We’re on the hunt for someone with an excellent coverage of infrastructure support, a proactive and inquisitive approach and excellent communication skills. You will be completing a good mixture of support tasks and project work that will excite and challenge you within a small but supportive and learning-driven team.

What skills you’ll be needing

• Microsoft 365 including Entra (Identity), Exchange (Email), Defender (Security), and Intune (Endpoint Management).
• Understanding of Networking, DNS, DHCP, VPNs, Switches and firewalls.
• Experience implementing and maintaining security best practices, including MFA, SSO, endpoint protection, access controls, and phishing prevention.
• Experience supporting Windows (and a few Mac devices), Mobile devices, meeting room AV equipment, tablets, and other IT hardware.
• A pro-active, curious and positive attitude, keen to work on and take ownership of projects.

What you’ll be doing

This role will involve a good mix of 1st through to sometimes 3rd line support challenges alongside some interesting project challenges you won’t find elsewhere. You will be supporting approx. 100 users across a wide range of MS and network technologies. As part of a small team, you’ll help to ensure that systems run smoothly and securely giving users an excellent experience. The role will require someone to get stuck into a new tech rollouts, migrations and upgrades, monitoring performance, security and managing devices and updates. On occasion you’ll partner with others across the organisation to make sure tech is working for people, optimising and improving processes and always looking for new ways to make things more sustainable, efficient and a better experience for users.

What you’ll get in return for your talents

There’s a fantastic opportunity to contribute to an organisation that is involved in some outstanding sustainability and climate focused activities, with the goal of making the world a better place. In addition to learning new skills and strengthening your abilities, there’s a competitive salary on offer (£35K-40K) and a wide range of excellent benefits. You can expect private medical, dental, virtual GP, enhanced parental leave, pension, green travel incentives and generous holidays in addition to long term career development and progression.

What’s next

Like the sound of this one? Send in your CV for immediate consideration.