IT Support

JR United Kingdom; Livingston; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the IT sector is seeking a motivated IT professional to provide daily support and contribute to IT infrastructure. This role offers growth potential into management and involves handling diverse technology environments while ensuring security and integrity. Ideal candidates include those starting their IT career or seasoned professionals.

Benefits

Comprehensive health benefits

Qualifications

• Experience with Windows and Linux server administration.
• Eligibility for UK Security Clearance required.

Responsibilities

• Providing day-to-day IT user support and issue resolution.
• Assisting with IT needs in engineering labs.
• Administering collaboration tools.

Skills

Analytical skills

Problem-solving

Communication

Networking

Virtual machine management

Education

HND, BSc, BEng

Tools

Active Directory

Jira

Confluence

SharePoint

Jenkins

Job description

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We're seeking a motivated and collaborative IT professional to join an on-site team. This role focuses on providing daily IT support and actively contributing to the maintenance and expansion of the company's IT infrastructure. There's significant potential for growth into IT management and the implementation and management of DevOps/Build Systems.

The IT environment supports a diverse user base and cutting-edge technology. Their infrastructure spans on-premise, multi-national, and cloud-based systems. They are committed to maintaining robust security and integrity while fostering an environment that encourages engineering innovation.

• Strong analytical and problem-solving abilities
• Excellent communication skills and the ability to manage your own workload effectively
• Experience with Windows and Linux server administration and management
• Basic knowledge of Active Directory administration
• Virtual machine management
• Experience handling sensitive data
• Networking experience (VLANs are a plus)

Key Responsibilities Will Include:

• Providing day-to-day IT user support and issue resolution
• Administering software licenses
• Assisting with IT needs in engineering labs
• Certificate management
• Administering collaboration tools (e.g., Confluence, Jira, SharePoint)
• Supporting Jenkins nodes and potentially managing DevOps processes for Jenkins

Salary & Benefits:

• Comprehensive health benefits and other perks.

Who We're Looking For:

This role is open to individuals just starting their IT career, as well as those with more experience. While a degree (HND, BSc, BEng)

Due to the sensitive nature of some projects and client data, candidates must be a UK national, already hold BPSS clearance, or be eligible to obtain UK Security Clearance.