IT Supplier Manager

Aviva; York; Hybrid; GBP 55,000; Full time

Job summary

An established industry player is seeking an experienced Supplier Manager to join their dynamic team. This role focuses on managing supplier relationships and contracts in a regulated environment, particularly within Financial Services. You will leverage your negotiation skills and stakeholder management expertise to enhance supplier performance and ensure compliance. The position offers a fantastic opportunity for professional growth and the chance to make a significant impact within the organization. Join a forward-thinking company that values inclusivity and supports flexible working arrangements, making a difference in the lives of customers and the community.

Benefits

Bonus opportunity up to 10%

Generous pension scheme

29 days holiday plus bank holidays

Up to 40% discount on Aviva products

Free Aviva shares through Matching Share Plan

Paid volunteering days

Supportive policies including parental leave

Flexible benefits including sustainability options

Wellbeing support and tools

Qualifications

• Proven track record in managing supplier relationships and contracts.
• Experience in a regulated environment, preferably Financial Services.

Responsibilities

• Manage suppliers according to best practices and defined policies.
• Drive performance and compliance with contractual obligations.

Skills

Supplier Management

Stakeholder Management

Negotiation Skills

Customer Advocacy

Contract Management

Job description

IT Supplier Manager

Salary circa £55,000

Are you an experienced Supplier Manager eager to become part of one of the most engaging and rapidly growing teams in Aviva?

This role is perfect for someone with a proven track record in managing supplier relationships, contracts, and performance for critical suppliers in a regulated environment, preferably within Financial Services. While the focus of the role will be IT, direct experience in IT contracts is very advantageous but not mandatory.

Our team is dedicated to delivering value through effective supplier relationships, third-party risk management, and comprehensive oversight. This involves managing contracts and overall relationships with suppliers to mitigate risks, enhance supplier performance, ensure contractual governance, and maximise commercial and business value.

This role offers a fantastic opportunity to be part of a team dedicated to providing excellence in Supplier Management across Aviva.

A bit about the job:

The purpose of the role is to manage suppliers in line with best practices and defined policies and standards, as well as supporting colleagues in IT. You’ll apply appropriate commercial, contractual, and supplier relationship management skills, tools, and techniques to ensure supplier relationships to meet and exceed contractual obligations.

You will drive performance by effectively utilising contractual levers, mitigating risks, and working collaboratively with IT. You will ensure compliance with contractual obligations while identifying and capitalising on additional opportunities. You will lead negotiations, including amending contracts and creating or approving work orders.

You will work closely with IT and procurement colleagues to manage contracts, support disputes, breaches and exits, whilst ensuring both Aviva and the supplier adhere to contract obligations.

Skills and experience we’re looking for:

• Strong experience in Supplier Management for complex and critical agreements in a regulated environment, preferably Financial Services
• Stakeholder management skills, with a proven track record of building strong internal business and supplier relationships at all levels
• Negotiation skills, being able to demonstrate experience of supporting, leading and managing negotiations, including dispute resolution
• We want a customer champion. You will always have our customers in mind when making decisions and encourage others to do the same
• Proven experience in managing contracts, ensuring effective oversight and coordination

What you’ll get for this role:

• Starting salary circa £55,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity 10% of annual salary - Actual amount depends on your performance and Aviva’s
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here.

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Matthew Drew a call on 0121 368 5652 or send an email to [e-mail].