IT Services Director — Digital Transformation & Strategy

University-of-Oxford; Oxford; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

38 days annual leave

Exceptional family leave provisions

Hybrid and flexible working

Extensive wellbeing, social and文化

Job summary

The University of Oxford is seeking an exceptional Director of IT Services to lead the teams responsible for delivering technology infrastructure, project delivery and customer-facing IT services across one of the world's most prestigious and influential institutions.

This is a rare opportunity to join Oxford's newly restructured Digital and Information Services leadership team and play a pivotal role in shaping the University's digital future.

Qualifications

• Significant leadership experience within a large, complex organisation, ideally highly federated.
• A strong track record of IT service delivery, transformation and organisational change.
• Deep understanding of modern digital platforms, infrastructure and service management.
• The ability to build trusted relationships and influence senior stakeholders.
• Experience managing substantial operational and capital budgets.
• A passion for creating outstanding user experiences and customer-focused services.

Responsibilities

• Leading Oxford's Infrastructure Services, Customer Services, Software Solutions and Programme & Project Delivery functions.
• Shaping and delivering the University’s digital vision and operating model, and provide collaborative leadership across the digital ecosystem.
• Delivering reliable, secure and high-performing digital services that support education, research and administration.
• Strengthening governance, resilience, and security across the University’s digital estate, and provide technology governance and institutional oversight
• Building strong partnerships with academic, professional and collegiate stakeholders across the University and beyond.
• Providing strategic and operational leadership for IT Services, developing a high-performing and resilient workforce with a culture of innovation, accountability and excellent customer service.

Skills

Leadership

IT service delivery

Digital platforms

Budget management

Stakeholder engagement

User experience

Job description

The University of Oxford is seeking an exceptional Director of IT Services to lead the teams responsible for delivering technology infrastructure, project delivery and customer-facing IT services across one of the world's most prestigious and influential institutions.

This is a rare opportunity to join Oxford's newly restructured Digital and Information Services leadership team and play a pivotal role in shaping the University's digital future.