IT Service Technician Apprentice

Getting In Limited; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking an enthusiastic IT Service Technician Apprentice to join their ICT team. This role offers a unique opportunity to gain hands-on experience in various aspects of Information and Communication Technology. As an apprentice, you will be involved in troubleshooting hardware and software issues, assisting with technical support, and contributing to exciting ICT projects. You'll receive comprehensive training to enhance your skills and achieve a Level 3 IT qualification. If you're motivated, eager to learn, and ready to embark on a rewarding career in IT, this apprenticeship is the perfect launchpad for your future.

Qualifications

• Hands-on experience in systems administration and network management.
• Support the ICT team while gaining practical experience in IT.

Responsibilities

• Provide technical support to end-users and resolve IT issues.
• Assist with the setup and maintenance of IT systems and applications.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Presentation skills

Administrative skills

Analytical skills

Logical thinking

Team working

Initiative

Patience

Positive attitude

Motivated

Hard-working

Willingness to learn

Hardware and software skills

Excellent time management

Education

Level 3 IT qualification

Job description

Vacancy Title: IT Service Technician Apprentice

Employer

JUST I.T. TRAINING LIMITED

Vacancy Description

This position of an IT Intern is to support the ICT team in various technological initiatives while gaining practical experience in the field of Information and Communication Technology. The IT Intern will assist in maintaining and troubleshooting hardware and software, providing technical support to staff, and contributing to ongoing ICT projects. This role is designed to offer hands-on experience in systems administration, network management and technical support enabling the intern to develop skills essential for a successful career in ICT.

Main Responsibilities:

• Provide technical support to end-users by resolving desktop and production software, hardware and network issues
• Assist in the setup, configuration and maintain the functionality of the company's applications, systems and hardware
• Help with data backups, system restores and general maintenance of IT infrastructure
• Troubleshoot and resolve basic IT issues under the guidance of the IT Manager
• Participate in IT-related operational tasks to support the business
• Assist with Incident, Change, and Problem Management
• Handle any reasonable requests within the scope of your competencies
• Provide cover for the IT Manager during leave or periods of high activity

Key Details

Vacancy Location: 77 Leadenhall St, London, EC3A 3DE

Wage Frequency: Custom

Number of Vacancies: 1

Vacancy Reference Number: 1000306556

Key Dates

Apply From: 03/03/2025

Closing Date For Applications: 2025-03-28 23:59:59

Interview Begin From:

Possible Start Date: 2025-03-30 00:00:00

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

• ICT (Information Communications Technician) level 3 apprenticeship standard
• You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
• Your training will include gaining a level 3 IT qualification

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Analytical skills, Logical thinking, Team working, Initiative, Patience, Positive attitude, Motivated, Hard-working, Willingness to learn, Hardware and software skills, Excellent time management.