IT & Service Delivery Engineer

Trakm8 Ltd; Coleshill CP; On-site; GBP 45,000 - 60,000; Full time

Job summary

Trakm8 Ltd in Coleshill (head office) is seeking an IT & Service Delivery Engineer responsible for the availability, performance, security and resilience of Trakm8's telematics and optimisation platforms and of the corporate IT services. The role spans a mixed environment of corporate office, on-premises data centres and AWS.

Customer platforms process data in real time, alongside the standard business IT services used by employees. Reliable delivery of both is critical.

Responsibilities

• Monitor the health, capacity and performance of the telematics and optimisation platforms, corporate IT services and supporting infrastructure, taking action to maintain agreed levels of service availability and reliability.

Job description

Based at Trakm8's head office in Coleshill, the IT & Service Delivery Engineer is responsible for the availability, performance, security and resilience of Trakm8's telematics and optimisation platforms and of the corporate IT services. The role spans a mixed environment of corporate office, on-premises data centres and AWS. Customer platforms process data in real time, alongside the standard business IT services used by employees. Reliable delivery of both is critical., Service Availability & Incident Management

• Monitor the health, capacity and performance of the telematics and optimisation platforms, corporate IT services and supporting infrastructure, taking action to maintain agreed levels of