IT Senior Solution Delivery Manager

Lincolnshire Co-op; Lincoln; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

34 days leave

Pension with employer contributions

Colleague discount

Annual discretionary bonus

Private medical insurance

Job summary

Lincolnshire Co-op is seeking a Senior Solution Delivery Manager to lead the end-to-end delivery of large-scale IT solutions across diverse businesses within Lincolnshire. You will drive the transformation roadmap, embed governance and best practices, and work with stakeholders to deliver tangible business value.

The role demands strategic thinking, complex problem solving, and a track record of delivering on time, in scope, and within budget.

Qualifications

• Experience delivering large IT solutions across diverse sectors.
• Solid background in SDLC and modern delivery methodologies.
• Proven ability to lead cross-functional delivery teams in fast-paced environments.

Responsibilities

• Lead end-to-end delivery of complex IT solutions across teams and business areas.
• Drive the IT transformational roadmap to align with strategic goals.
• Embed governance, standards and delivery best practices for quality.
• Collaborate with stakeholders to align priorities and deliver business value.
• Manage resource planning, team performance, and delivery outcomes.
• Identify and mitigate risks, resolve blockers and maintain schedule.
• Oversee third-party vendors to maximise commercial value and outcomes.
• Support change management and adoption of new systems and ways of working.
• Ensure compliance with security, regulatory and quality standards across deliveries.

Skills

SDLC expertise

Agile & Waterfall

DevOps

Stakeholder management

Cross-functional leadership

Budget management

Testing & QA

Vendor management

Change management

Communication

Job description

Are you a strategic delivery leader with a passion for enabling large-scale digital transformation? Are you ready to take the lead in shaping and delivering innovative IT solutions that will have a tangible impact on communities across Lincolnshire?

At Lincolnshire Co-op, we’re on a mission to transform the way technology empowers our diverse businesses — from food and pharmacy to property and funeral services. We’re now looking for a Senior Solution Delivery Manager to play a pivotal role in driving that change.

As our Senior Solution Delivery Manager, you’ll be at the forefront of delivering complex, high-impact IT solutions across multiple projects and workstreams. You’ll lead a cross-functional team, working together to turn strategic ambition into operational reality.

Your key responsibilities will include:

• Leading the end-to-end delivery of complex IT solutions that span teams, technologies, and business areas.
• Driving the IT transformational roadmap, ensuring all activities align with our strategic goals.
• Embedding governance, standards, and delivery best practices to drive consistency and quality.
• Collaborating with stakeholders at all levels to align priorities, manage expectations, and deliver real business value.
• Managing resource planning, team performance, and delivery outcomes.
• Mitigating risks, resolving blockers, and ensuring delivery stays on track — on time, in scope, and on budget.
• Managing third-party partners and vendors to ensure commercial value and high-quality outcomes.
• Supporting change management and adoption of new systems, processes, and ways of working.
• Ensuring compliance with security, regulatory, and quality standards across all solution deliveries.

About You

You’re an experienced delivery leader who thrives on complexity and collaboration. You’ll bring a mix of technical delivery expertise, people leadership, and business acumen to help us unlock the power of technology.

We're looking for someone who has:

• Proven experience managing end-to-end delivery of large-scale IT solutions across diverse sectors.
• Expertise in SDLC and delivery methodologies (Agile, Waterfall, DevOps).
• A track record of leading and motivating cross-functional delivery teams in fast-paced environments.
• Exceptional stakeholder management skills, with the ability to build trust at all levels.
• A collaborative mindset with a talent for solving complex problems and turning vision into action.
• Financial acumen — confident managing budgets and delivering within financial constraints.
• A strong grasp of testing, QA, and environment management principles.
• Experience managing third-party vendors and delivery partners effectively.
• Excellent communication skills — clear, persuasive, and audience-aware.
• A proactive, adaptable approach to change and continuous improvement.

If you’re a strategic thinker, a skilled delivery leader, and someone who’s passionate about making a difference through technology, we’d love to hear from you.

In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:

• 34 days annual leave pro-rata (including bank holidays), rising to 39 days after 5 years' service
• Pension scheme (with up to 12% employer contributions)
• Generous colleague discount rates across our family of businesses
• Annual discretionary colleague bonus to reward you for your hard work, based on the achievement of your objectives
• Private medical insurance underwritten by BUPA

We are an “Investors in People - Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. As your confidence grows, you’ll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities. Whether you’re thinking of a future with us or looking to develop your skills with a community-focused business, we’ll work together with you to shape your career for the better.

About Us

From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues.

We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more! Find out more about us, our purpose and wonderful colleagues here.

We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on [phone], or alternatively you can email [e-mail].