Senior Solution Delivery Manager

Lincolnshire Co-op; Lincoln; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

34 days annual leave

Pension contributions up to 12%

Staff discount across businesses

Annual discretionary bonus

Private medical insurance

Job summary

Lincolnshire Co-op is seeking a Senior Solution Delivery Manager to lead end-to-end IT delivery across multiple projects, ensuring value for our diverse businesses across Lincolnshire. You will guide strategy, governance and delivery excellence, with focus on collaboration, risk management and stakeholder engagement.

In this role you’ll manage cross-functional teams, third-party partners, budgets and timelines, drive security and quality standards, and enable organisational change through robust

Qualifications

• Proven experience managing end-to-end delivery of large-scale IT solutions across diverse sectors.
• Expertise in SDLC and delivery methodologies (Agile, Waterfall, DevOps).
• Track record leading cross-functional delivery teams in fast-paced environments.
• Exceptional stakeholder management with the ability to build trust at all levels.
• A collaborative mindset with a talent for solving complex problems and turning vision into action.
• Financial acumen — confident managing budgets and delivering within financial constraints.
• A strong grasp of testing, QA, and environment management principles.
• Experience managing third-party vendors and delivery partners effectively.
• Excellent communication skills — clear, persuasive, and audience-aware.
• A proactive, adaptable approach to change and continuous improvement.

Responsibilities

• Lead end-to-end delivery of complex IT solutions spanning teams, technologies, and business areas.
• Drive the IT transformational roadmap, ensuring activities align with strategic goals.
• Embed governance, standards, and delivery best practices to drive consistency and quality.
• Collaborate with stakeholders at all levels to align priorities, manage expectations, and deliver business value.
• Manage resource planning, team performance, and delivery outcomes.
• Mitigate risks, resolve blockers, and ensure delivery stays on track — on time, in scope, and on budget.
• Manage third-party vendors and delivery partners to ensure commercial value and high-quality outcomes.
• Support change management and adoption of new systems, processes, and ways of working.
• Ensure compliance with security, regulatory, and quality standards across deliveries.

Skills

End-to-end delivery

SDLC

Delivery methodologies

Cross-functional teams

Stakeholder management

Financial acumen

Testing & QA

Environment management

Vendors & delivery partners

Communication

Change & continuous improvement

Job description

About the role:

Are you a strategic delivery leader with a passion for enabling large-scale digital transformation? Are you ready to take the lead in shaping and delivering innovative IT solutions that will have a tangible impact on communities across Lincolnshire?

At Lincolnshire Co-op, we’re on a mission to transform the way technology empowers our diverse businesses — from food and pharmacy to property and funeral services. We’re now looking for a Senior Solution Delivery Manager to play a pivotal role in driving that change.

As our Senior Solution Delivery Manager, you’ll be at the forefront of delivering complex, high-impact IT solutions across multiple projects and workstreams. You’ll lead a cross-functional team, working together to turn strategic ambition into operational reality.

Your key responsibilities will include:

• Leading the end-to-end delivery of complex IT solutions that span teams, technologies, and business areas.
• Driving the IT transformational roadmap, ensuring all activities align with our strategic goals.
• Embedding governance, standards, and delivery best practices to drive consistency and quality.
• Collaborating with stakeholders at all levels to align priorities, manage expectations, and deliver real business value.
• Managing resource planning, team performance, and delivery outcomes.
• Mitigating risks, resolving blockers, and ensuring delivery stays on track — on time, in scope, and on budget.
• Managing third-party partners and vendors to ensure commercial value and high-quality outcomes.
• Supporting change management and adoption of new systems, processes, and ways of working.
• Ensuring compliance with security, regulatory, and quality standards across all solution deliveries.

About You

You’re an experienced delivery leader who thrives on complexity and collaboration. You’ll bring a mix of technical delivery expertise, people leadership, and business acumen to help us unlock the power of technology.

We’re looking for someone who has:

• Proven experience managing end-to-end delivery of large-scale IT solutions across diverse sectors.
• Expertise in SDLC and delivery methodologies (Agile, Waterfall, DevOps).
• A track record of leading and motivating cross-functional delivery teams in fast-paced environments.
• Exceptional stakeholder management skills, with the ability to build trust at all levels.
• A collaborative mindset with a talent for solving complex problems and turning vision into action.
• Financial acumen — confident managing budgets and delivering within financial constraints.
• A strong grasp of testing, QA, and environment management principles.
• Experience managing third-party vendors and delivery partners effectively.
• Excellent communication skills — clear, persuasive, and audience-aware.
• A proactive, adaptable approach to change and continuous improvement.

Benefits

In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:

• 34 days annual leave pro-rata (including bank holidays), rising to 39 days after 5 years' service
• Pension scheme (with up to 12% employer contributions)
• Generous colleague discount rates across our family of businesses
• Annual discretionary colleague bonus to reward you for your hard work, based on the achievement of your objectives
• Private medical insurance underwritten by BUPA

About Us

From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues.

We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more! Find out more about us, our purpose and wonderful colleagues here.

We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone.