IT Security IAM Senior Associate

State Street; City of Edinburgh; On-site; GBP 42,000 - 65,000; Full time

Job summary

State Street is seeking an IAM Administrator (Senior Associate) to manage user accounts across multiple applications and support internal customers. You will ensure compliance with corporate standards and contribute to IAM program success.

You will handle provisioning via SailPoint and ServiceNow, participate in automation projects, document procedures for audits, and train new teammates. Strong English communication is essential.

Qualifications

• 1-3+ years in Identity and Access Management or related field
• Understanding of IAM lifecycle: provisioning, de-provisioning, access reviews, RBAC
• Hands-on provisioning, both manual and automated
• Proficient in Excel, Word, Outlook
• Strong English communication for client interactions
• Ability to manage multiple priorities with attention to detail

Responsibilities

• Set up and manage user accounts across multiple applications
• Provision access requests via SailPoint, Service Now, or email
• Support automation projects and workflow design
• Train new team members in IAM procedures
• Investigate issues, implement solutions, and keep management informed
• Maintain documentation for audits
• Ensure compliance with audit and security practices
• Escalate unusual activities per internal guidelines
• Handle daily processes for internal and external clients
• Perform other IAM tasks as assigned

Skills

RBAC

Provisioning

Communication skills

Multitasking

Education

Associate's degree in a relevant field

Tools

SailPoint

ServiceNow

Microsoft Office

Job description

We are looking for an Identity and Access Management (IAM) Administrator, grade: Senior Associate. In this role, you will be responsible for handling user account administration tasks, working with multiple computer applications and supporting our internal customers. You will play a crucial part in ensuring our applications are in compliance with State Street corporate standards.

The team you will be joining is a part of International Security Administration, a function that is vital to the company due to our responsibility for granting and controlling access to several hundred computer applications used within the bank.

Responsibilities

• Set up and manage user accounts on multiple computer applications within State Street.
• Timely and accurate provisioning of user access requests submitted via SailPoint, Service Now or email form.
• Support the planning and execution of automation projects, contributing to the design, implementation, and continuous improvement of workflow solutions.
• Assist in training new team members, ensuring they understand and can execute IAM procedures effectively.
• Investigate unresolved issues, establish solutions while keeping management informed.
• Maintain accurate documentation for internal and external audit purposes.
• Ensure all user account administration activities are compliant with audit requirements and information security best practices.
• Identify and escalation any unusual or suspicious activities according to internal guidelines and corporate policies.
• Responsible for performing daily processes accurately for both internal customers and external clients.
• Complete other tasks as assigned by management to support IAM and its objectives.

Education And Preferred Qualifications

• 1-3+ years of experience in Identity and Access Management, Application Support or Information Security administration, preferably within financial services. Alternatively an associate's degree in a relevant field.
• Understanding of IAM lifecycle processes, including user provisioning, de-provisioning, access reviews, and role-based access control (RBAC).
• Hands-on experience with manual and automated provisioning processes.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Ability to use existing, clearly defined procedures to solve routine problems.
• Excellent verbal and written communication skills, supported by a strong command of English, to enable clear client and team interactions.
• Capable of managing multiple priorities while maintaining attention to detail.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job ID: R-798317