IT Project Technical Lead - Vice President

Citi; Belfast City District; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

27 days annual leave

Discretional annual bonus

Private Medical Care & Life Insurance

Employee Assistance Program

Pension Plan

Paid Parental Leave

Employee discounts

Job summary

Citi is hiring for a Senior Program Manager within Citi Tech. The role focuses on governance, cross-team coordination, and delivering high-value programs across multiple time zones.

You will collaborate with CIO Central governance and tech delivery teams to ensure on-time delivery and quality outcomes. The role emphasizes negotiating, stakeholder management, and applying PMO best practices to align with business goals.

Qualifications

• Senior program management experience delivering high-value projects.
• Extensive knowledge of project/program management techniques and expectations.
• Ability to organize priorities and guide teams through complex programs.
• Ability to develop project plans, manage deadlines and goals.
• Knowledge of project metrics, reporting and trend analysis.
• Ability to identify issues, generate solutions and select appropriate alternatives.

Responsibilities

• Drives a diverse team across time zones and supports critical programs.
• Identifies stakeholders and defines scope.
• Monitors program schedule and milestones with regular updates.
• Manages multiple projects concurrently.
• Leads goals and inspires shared purpose within the team.
• Organizes challenges to drive business results.
• Creates and enforces PMO practices and project plans.
• Documents and controls interdependent tasks.

Skills

Senior program management

Stakeholder management

Program governance

PMO/process optimization

MS Office / PowerPoint

Agile ceremonies

Risk management

Tools

Project Management tools

Job description

• Extensive experience managing broad scale programs across various disciplines.
• Paid Parental Leave

Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.

The team:

Project Eirene is helping transform how we manage software currency and vulnerabilities across our technology estate. By increasing automation and adopting modern engineering practices, we’re making releases faster and safer while creating a more sustainable approach to keeping software current.

This role will develop an exceptional understanding of both Project Eirene and any other deliverables or initiatives across various Technology organizations. This person will play a key role in supporting the CIO Central program governance team and tech delivery teams, collaborating with Program and Technology Leads, Application Owners and Remediation Leads.

Role Overview:

Comprehensive understanding of concepts and procedures within both the direct function and the wider Tech / Business areas will be essential. Extensive negotiation, influencing and stakeholder management skills are also required in order to ensure that key objectives and program outcomes are achieved.

Key Responsibilities:

• Drives a diverse team across multiple time zones, supporting critical programs and deliverables
• Ensures all stakeholders are identified and included in scope definition activities
• Understands the program schedule and key milestones whilst receiving regular updates
• Manages multiple projects at the same time
• Owns project goals leveraging expertise to inspire a sense of shared purpose within the project team
• Organizes new challenges and drive business results
• Uses best practice PMO methodology to create a project plan to fit the stakeholders/customers’ needs and deliver within budget on desired outcomes
• Defines, teaches, and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled
• Identifies and where required amends the approach to the context and constraints of each project
• Articulates problems, brings the right people together to solve problems and knows when the problem has been properly addressed and closed

Knowledge/Experience:

• Senior program management experience supporting the delivery of high value projects.
• Thorough understanding of project/program management techniques and expectations
• Extensive experience managing broad scale programs across various disciplines.
• Ability to organize and prioritize critical issues and information to facilitate efficient decision making, providing oversight and guidance to team projects of highest priority and importance.
• Ability to develop project plans, manage individual deadlines and goals.
• Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics.
• Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.

Beneficial:

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Proven ability to solve complex challenges, and have a high ability to remove barriers, understanding internal and external
• Excellent MS Office skills including strong PowerPoint presentation skills.
• Extensive Project Management tools experience.
• Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Refinement sessions.
• Monitor sprint progress and ensure delivery commitments are achieved.
• Excellent follow-up skills with attention to detail and ability to multi-task, strong leadership skills, strong team-orientation and interpersonal skills, flexibility and strong analytical skills.
• Strong written/verbal communication skills.
• Ability to establish rapport and build effective relationships across functions, across regions, and across all levels of management.

What we’ll provide you:

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Visit our About Us | Culture, Values & Benefits page to learn more.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

Job Family Group:

Technology

Job Family:

Technology Project Management

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.