IT Operations Manager / Project Manager

JR United Kingdom; Portsmouth; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading IT Solution Provider in Portsmouth is seeking an IT Operations Manager / Project Manager to join their rapidly growing team. This role offers significant influence on internal and external operations and the opportunity to become the Operations Director. Ideal candidates will possess strong project management and IT operations skills, with an emphasis on improving processes and leading teams.

Qualifications

• Experience in IT operations and project management.
• Exceptional organizational skills essential.
• Knowledge of improving incident, problem, and change management practices preferred.

Responsibilities

• Lead and manage large-scale projects.
• Improve internal and external processes for enhanced service delivery.
• Implement new processes and structures.

Skills

Organizational skills

Project management

IT Operations

Process improvement

Job description

IT Operations Manager / Project Manager, portsmouth, hampshire

Client:

InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment

Location:

portsmouth, hampshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

Job Views:

2

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

Technical Operations Manager/ Project Manager – Southampton - £45,000 - £60,000 – Hybrid (1 day/wfh)

• Do you want to join a multi-million pound, rapidly growing IT Solution Provider and make a genuine impact on driving their change, structure and process through Operations?
• Do you want to get involved with high-level project management in which you can make a real impact?
• Do you want to make your stamp on an impressive IT Solution Provider, with a path to becoming the Operations Director?

You will be involved with both internal and external operations and will be heavily involved with the management of their high-level projects. Will be responsible for implementing new processes and structures into the team to ensure ongoing growth. This is a chance to walk in as THE change manager, making it your own and leading the way.

Experience needed:

• Improving internal and external processes and practices to ensure an exceptional support/project service is delivered
• IT Operations and Project management experience
• MSP background (not essential)
• Improving Incident, Problem & Change management across the firm
• Prince 2 (not necessary but ideal)
• Exceptional organisational skills
• Ensuring comprehensive measurement and reporting of KPIs.

Responsibilities:

• Responsibility for the decisions in and around technical offerings, services, innovation, automation and products that will most help the customer base
• Involved in leading and managing projects on a large scale across their various key clients
• Get involved with projects, strategy and vision
• Vendor Assessments - Reviewing group 3rd party partner contracts
• Providing leadership and resource alongside Director and Senior Techs
• Oversee all aspects of management process/workflows from evaluation to resolution.
• Implement structures in place.

Perfect for an experienced individual who is looking for a little more authority and ownership within an established, fast growing Solution Provider. This is a very exciting opportunity and a genuine chance to put your stamp on an excelling IT solution provider and make a change… leading to becoming Operations Director.

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Created on 31/05/2025 by JR United Kingdom