IT Operations Coordinator

TieTalent; South Kesteven; Remote; GBP 40,000 - 80,000; Full time

Job summary

Join a dynamic global business as an IT Operations Coordinator, where technology drives innovation and operational excellence. This exciting role offers the chance to coordinate IT operations, manage critical stakeholders, and implement automation initiatives to enhance efficiency. You'll work in a remote-first environment with flexible approaches, contributing to building IT foundations from the ground up. With strong mentorship and development opportunities, you can grow into a senior IT leadership role. If you're passionate about fixing messy systems and thrive in fast-paced settings, this opportunity is perfect for you.

Benefits

Remote-first working

Flexible work approaches

Strong mentorship

Development opportunities

Clear growth path to senior IT leadership

Qualifications

• Experience in IT Operations, ideally within an MSP or fast-moving enterprise.
• Strong knowledge of Microsoft 365 and Azure administration.

Responsibilities

• Coordinate day-to-day IT operations ensuring service quality and operational continuity.
• Manage stakeholders to ensure service levels and accountability.

Skills

IT Operations

Microsoft 365

Azure Administration

Automation (PowerShell, Terraform, Python)

ITIL

ISO27001

Networking Awareness

Strong Communication Skills

Tools

Intune

Active Directory

Exchange Online

Teams

SharePoint

PowerShell

Job description

About The Company

We are currently recruiting for our client, a global leader in telecommunications infrastructure investment, backed by investors.

Our client has a presence across Europe, Latin America and Asia and they are building a world-class IT backbone to support scalable, secure and efficient operations.

Technology is at the core of their strategy and we're recruiting someone who will match our clients passion for innovation, operational excellence and agility.

The Opportunity

We're looking for a hands-on IT Operations Coordinator who thrives in fast-paced environments and enjoys turning chaos into clarity. This is a role for someone who loves doing the work — not just talking about it. You’ll be the kind of person who sees inefficiency and thinks, “I can automate that...” and who knows their way around Microsoft 365.

You'll collaborate closely with suppliers and play a key role internalising critical IT functions. You’ll start as a coordinator but there is real scope to develop into a strategic leader within IT operations as the business continues to grow.

Key Responsibilities will Include (but not limited to)

Coordinate day-to-day IT operations - ensuring service quality, resolving issues and maintaining operational continuity across global teams.

Manage External and Internal Stakeholders - ensuring service levels and accountability.

Develop and implement a lifecycle management system - for hardware, software and services.

Lead or assist in automation initiatives - to remove manual processes, improve efficiency and reduce costs.

Champion IT best practices - compliance frameworks and operational policy development (ISO27001, ITIL, etc.).

Handle technical escalations – providing a personalised support experience.

Implement monitoring and alerting solutions — ideally using Microsoft technologies.

We would love you to have the following skills & experience

Excellent experience working experience in IT Ops, Systems Admin or Digital Workplace Engineering — ideally within an MSP or fast-moving enterprise.

Strong Microsoft 365 and Azure admin knowledge — you know your way around Intune, AD, Exchange Online, Teams, SharePoint and PowerShell.

Experience in automation (e.g., PowerShell, Terraform, Python).

Exposure to ITIL, ISO27001, and best practice frameworks.

A solid understanding of IT security, access control, and compliance policies.

Some networking awareness (understanding of OSI model, firewalls, routers — not deep dive level).

Strong communicator — both written and verbal. And have the ability to break the technical down into laymen terms

Nice to Have

Prior experience supporting enterprise execs or high-touch stakeholders.

Comfortable leading on Agile practices

Curious about AI, APIs, other cloud providers, and the future of IT.

Interest in growing into an IT Operations Lead role over time.

Why This Role

Work in a truly global business with colleagues across Europe, LATAM and Asia.

Remote-first working with flexible approaches.

High-growth company with ambitious plans and a tech-first culture.

Be part of building IT foundations from scratch — your impact will be felt from day one.

Strong mentorship, development opportunities and a clear path to grow into a senior IT leadership role.

Apply now or reach out to us to tell us your story — especially if you're coming from an MSP, love fixing messy systems, and want to grow with a company that values getting things done