IT Networks Operations Engineer

Jet2.com and Jet2holidays; Leeds; Ibrido; GBP 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Profit share

Hybrid working

26 days holiday (plus Bank Holidays)

Colleague discounts on Jet2.com andJet

Mental Health First Aiders

Descrizione del lavoro

Jet2.com and Jet2holidays are seeking an IT Networks Operations Engineer to keep our network infrastructure secure, stable and available. You’ll own day-to-day operations within the IT Networks Infrastructure team and support BAU firewall administration, patching, and vulnerability remediation across locations.

Reporting to the IT Networks Manager, you’ll work in a hybrid environment with two days in the office, contributing to change management, incident resolution and network installations,

Competenze

• Experience with enterprise firewall administration and network security tooling.
• Strong understanding of networking fundamentals (TCP/IP, routing, switching, VLANs, DNS, DHCP, NAT).
• Experience working within structured change-control environments (ITIL).

Mansioni

• Administering enterprise firewalls and micro-segmentation platforms, performing rule reviews and security improvements.
• Raising, documenting and implementing network changes within an ITIL-aligned change management framework.
• Providing 2nd and 3rd line support for network incidents and monitoring performance and security alerts.
• Supporting physical network installations across operational locations, including device installation and maintenance.

Conoscenze

Enterprise firewall administration

Network infrastructure support

Vulnerability remediation

TCP/IP basics

ITIL change management

Descrizione del lavoro

At Jet2.com and Jet2holidays, our success is built on delivering a safe, reliable and seamless experience for our customers and colleagues. As our IT Networks Operations Engineer, you’ll play a key role in keeping our network infrastructure secure, stable and available, supporting the systems that power one of the UK's leading leisure travel businesses. Reporting to the IT Networks Manager, you’ll join our IT Networks Infrastructure team and take ownership of the day-to-day operation of our network and network security estate. This is a hands‑on, operational role focused on maintaining and improving our BAU network environment rather than project delivery or solution design.

Benefits

• Access to a generous discretionary profit share scheme
• Hybrid working (we’re in the office 2 days per week)
• 26 days holiday (plus Bank Holidays)
• Colleague discounts on Jet2.com flights and Jet2holidays packages
• Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle
• Access to Mental Health First Aiders
• Annual pay reviews

What You’ll Be Doing

• Administering enterprise firewalls and micro‑segmentation platforms, carrying out firewall rule reviews, implementing security improvements, and managing network patching and vulnerability remediation activities
• Working within an ITIL‑aligned change management framework, you’ll raise, document and implement network changes, ensuring they are thoroughly tested, validated and fully documented
• You’ll also provide 2nd and 3rd line support for network‑related incidents, monitor network performance and security alerts, and take ownership of issues through to resolution
• In addition, you’ll support physical network installations across our operational locations, including the installation, commissioning and maintenance of network devices

What You’ll Have

• We’re looking for a methodical and proactive network professional with experience of enterprise firewall administration, network infrastructure support and vulnerability remediation
• You’ll have a strong understanding of networking fundamentals including TCP/IP, routing, switching, VLANs, DNS, DHCP and NAT, alongside experience working within structured change‑control environments

If you’re passionate about operational excellence, network security and delivering reliable services, we’d love to hear from you.