IT Network & Telecommunications Administrator

JR United Kingdom; Norwich; On-site; GBP 36,000 - 48,000; Full time

Job summary

A prominent technology firm seeks an IT Network & Telecommunications Administrator to manage complex systems and enhance performance. With responsibilities ranging from technology management to mentoring junior staff and ensuring compliance with regulations, this role offers a competitive salary and requires a strong educational background in Computer Science or a related field.

Qualifications

• Bachelor’s Degree or equivalent, or 2 years relevant experience.
• Ability to solve moderately complex technical problems independently.
• Strong verbal, written, and interpersonal communication skills.

Responsibilities

• Designs and develops integrated solutions to meet business requirements.
• Communicates effectively regarding system operations and changes.
• Serves as a mentor to less experienced IT Administrators.

Skills

Problem Solving

Technical Communication

IT Infrastructure Understanding

Project Management

Education

Bachelor’s Degree in Computer Science or related field

Tools

Avaya

SIP

Microsoft Teams Voice

Job description

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IT Network & Telecommunications Administrator, Norwich

Client: GARMIN (EUROPE) LIMITED

Location: Norwich

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 06.06.2025

Expiry Date: 21.07.2025

Job Description:

IT Network & Telecommunications Administrator

Salary: £36,000 - £48,000 per annum (depending on experience)

Hours: Monday to Friday, 8.30am - 5.30pm (40 hour week)

Location: Southampton office based

Please note that Garmin does not offer sponsorship; all applicants must have the Right to Work status for the UK.

Purpose of the Role

Responsible for efficiently managing technology through the use of tools and scripting. Organizes, leads, and coordinates with other parts of IT to ensure components of the overall system are managed.

• Designs and develops complex, integrated solutions to meet business requirements or enhance the performance of Garmin’s network and telecommunications systems.
• Performs and evaluates cost analyses and vendor comparisons for small through large-scale projects to ensure cost-effective and efficient operations. Measures feasibility of various approaches and makes recommendations.
• Continuously develops technical expertise on established and emerging network & telecommunications systems and technologies.
• Communicates effectively regarding system operations and environment changes.
• Adheres to SOX, PCI, and other regulatory requirements.
• Understands and avoids capacity, redundancy, and health constraints of network & telecommunications systems.
• Ensures that all security requirements are met or exceeded.
• Demonstrates proficient use and knowledge of standards and procedures.
• Communicates effectively in written and verbal form within a large team or department.
• Applies Garmin’s Mission Statement and Quality Policy and exhibits enthusiasm for Garmin’s success.
• Serves as a mentor to less experienced IT Administrators.
• Provides reliable solutions to a variety of problems using sound problem-solving techniques, including root cause analysis and corrective actions.
• Performs and plans minor version upgrades.
• Uses tools and scripting to manage technology efficiently.
• Makes recommendations for component-level improvements.
• Identifies interdependencies in system and application components.
• Coordinates cross-team non-project changes.
• Participates in roadmap planning for systems or applications.
• Organizes and leads meetings with IT system users.
• Understands the importance of change and adapts well.
• Welcomes constructive feedback for improvement.
• Approaches situations with professionalism, even in conflict.
• Monitors appropriate levels of security access.

Education & Experience

• Bachelor’s Degree (or equivalent) in Computer Science, IT, MIS, Business, or a related field OR 2 years relevant experience with a combination of education and experience.
• Ability to solve moderately complex technical problems independently.
• Experience in successful implementation of technology solutions.
• Strong verbal, written, and interpersonal communication skills.
• Quality and effectiveness in work documentation and organization.
• Deep and broad understanding of IT Infrastructure, including Telephony: Avaya, SIP, Microsoft Teams Voice.