IT Network & Telecommunications Administrator

JR United Kingdom; Basingstoke; On-site; GBP 36,000 - 48,000; Full time

Job summary

Garmin is seeking an IT Network & Telecommunications Administrator based in Southampton to manage technology solutions effectively. This role involves developing integrated solutions, ensuring compliance with regulations, and mentoring junior staff. Candidates must possess a Bachelor's degree or relevant experience, along with a deep understanding of IT infrastructure, including telephony systems.

Qualifications

• Bachelor’s Degree in Computer Science, IT, or related field or 2 years relevant experience.
• Ability to solve moderately complex technical problems independently.
• Strong communication skills and IT Infrastructure knowledge.

Responsibilities

• Designs and develops solutions for Garmin’s network systems.
• Ensures compliance with regulatory requirements like SOX and PCI.
• Serves as a mentor to less experienced IT Administrators.

Skills

Problem-solving

Communication

IT Infrastructure

Education

Bachelor’s Degree in Computer Science, IT, or related field

2 years relevant experience

Tools

Avaya

SIP

Microsoft Teams Voice

Job description

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IT Network & Telecommunications Administrator, Basingstoke

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Client:

GARMIN (EUROPE) LIMITED

Location:

Southampton (Office based)

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

IT Network & Telecommunications Administrator

Salary: £36,000 - £48,000 per annum (depending on experience)

Hours: Monday to Friday, 8.30am - 5.30pm (40 hour week)

Location: Southampton office based

Please note that Garmin do not offer sponsorship; all applicants must have the Right to Work status for the UK.

Purpose of the Role

Responsible for efficiently managing technology through the use of tools and scripting. Organizes, leads, and coordinates with other parts of IT to ensure components of the overall system are managed.

• Designs and develops complex, integrated solutions to meet business requirements or enhance performance of Garmin’s network and telecommunications systems
• Performs and evaluates cost analyses and vendor comparisons for small through large-scale projects to ensure cost-effective and efficient operations. Measures feasibility of various approaches and makes recommendations
• Continuously develops technical expertise on established and emerging network & telecommunications systems and technologies
• Communicates effectively regarding system operations and environment changes
• Adheres to SOX, PCI, and other regulatory requirements as dictated
• Understands and avoids capacity, redundancy, and health constraints of network & telecommunications systems
• Ensures security requirements are met or exceeded
• Demonstrates proficient use and knowledge of standards and procedures
• Communicates effectively in written and verbal form within a large team or departmental setting
• Applies Garmin’s Mission Statement and Quality Policy, showing enthusiasm for Garmin's success
• Serves as a mentor to less experienced IT Administrators
• Provides reliable solutions to problems using sound problem-solving techniques, including root cause analysis and corrective actions
• Performs and plans minor version upgrades
• Uses tools and scripting to manage technology efficiently
• Makes component-level improvement recommendations
• Identifies interdependencies in system and application components
• Coordinates cross-team non-project changes
• Participates in roadmap planning for systems or applications
• Organizes and leads meetings with IT system users
• Adapts well to change and welcomes constructive feedback
• Monitors appropriate security access levels

Education & Experience

• Bachelor’s Degree (or equivalent) in Computer Science, IT, MIS, Business, or related field OR 2 years relevant experience with a combination of education and experience
• Ability to solve moderately complex technical problems independently
• Experience in successful implementation of technology solutions
• Strong verbal, written, and interpersonal communication skills in a team setting
• Effective work documentation and organizational skills
• Deep understanding of IT Infrastructure, including Telephony: Avaya, SIP, Microsoft Teams Voice