IT Manager - Herbert Parkinson

jlp; Darwen; On-site; GBP 55,000 - 83,000; Full time

Job summary

Herbert Parkinson, part of the John Lewis Partnership, is undergoing a transformation to enhance long-term success through modern IT and manufacturing capabilities. As IT Manager, you will lead the IT team, align strategy across technology, data and automation, and collaborate with all business areas to drive efficiency while upholding data security and IT governance.

This permanent role is based at Herbert Parkinson Office in Darwen near Manchester, with a night premium of £5.25 per hour for

Qualifications

• Extensive experience in IT or systems environments.
• People management experience.
• Experience with ERP systems in manufacturing settings.

Responsibilities

• Provide customer-centric IT service to all areas of Herbert Parkinson and partner with teams to deliver IT projects.
• Manage relationships with JL Infrastructure teams and external IT suppliers regarding projects, performance, costs and data safety.
• Research new systems and technologies to identify opportunities for business improvements.
• Review data foundations and reporting capabilities to enable data-driven improvements across the business.
• Lead and develop IT staff, defining goals and succession plans.

Skills

IT management

People management

ERP systems experience

Education

Graduate IT qualification

Tools

ERP systems

Job description

At Herbert Parkinson, a proud and historic part of the John Lewis Partnership, we are embarking on an exciting transformation journey to secure our long-term success. By investing in state-of-the-art manufacturing capabilities, streamlining our operations, and creating broader, more fulfilling roles for our Partners, we are building a more sustainable and agile future. Join us as we continue to deliver exceptional quality and service for our customers while empowering our partners to thrive.

As IT Manager, you will lead the IT team in executing day-to-day operations and projects that elevate branch efficiency and profitability. By aligning strategy across technology, data & automation, & partnering with all areas of the business, you will drive continuous operational improvement while maintaining strict data security and IT governance standards.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £5.25 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Expected salary - £55,400 - £65,000 (dependent on experience).

Contract type - This position is a Permanent role.

Location - This role is based at our Herbert Parkinson Office in Darwen near Manchester.

Key responsibilities

• Provide a customer centric service to all areas of Herbert Parkinson and the wider Partnership Business partner with all teams within HP to ensure all projects, developments and other IT requirements are delivered in line with business requirements
• Manage relationships with JL Infrastructure teams and external IT suppliers in relation to projects, performance, costs and data safety
• Research new systems and technological advancements, identifying opportunities for business improvements
• Constantly review our data foundations and reporting capability to identify impactful data-driven improvements across the business
• Effective talent management of line reports to identify individual goals and a route for succession

Essential skills/experience you'll need

• Extensive experience within a relevant IT or Systems based environment
• People management experience
• Experience working with ERP systems, preferably within a manufacturing environment

Desirable skills/experience you may have

• Graduate level recognised IT related qualification
• Knowledge and experience of IT service management
• Knowledge and experience of Windows/Domain/Networking
• In depth knowledge and experience of ERP systems within a manufacturing environment
• Demonstrable experience and formal project management qualification

#LI-EB1

Closing Date: November 5, 2026

Pay: £55,400.00 - £83,000.00 Annual

Contract Type: Permanent

Hours of Work: Various full-time hours required

Job Level: Partnership Level 7

Where You'll Be Working: Herbert Parkinson, Harvest Mill, Darwen, Lancashire, BB3 0HR

ABOUT THE PARTNERSHIP

We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.