IT Manager

John Lewis Partnership; Lancashire; On-site; GBP 55,000 - 75,000; Full time

Job summary

Herbert Parkinson, part of the John Lewis Partnership, is seeking an IT leader to drive manufacturing IT initiatives and ERP systems integration. You will collaborate with internal teams and external suppliers to deliver projects aligned with business needs.

The role requires extensive IT experience in manufacturing, strong people leadership, and a focus on data-driven improvements. Flexible working options are available within the Partnership.

Qualifications

• Extensive IT or systems based experience in a manufacturing environment.
• People management experience with proven leadership skills.
• Knowledge and experience of ERP systems and IT service management.

Responsibilities

• Provide customer-centric IT services to Herbert Parkinson and the Partnership.
• Manage relationships with JL Infrastructure teams and external IT suppliers.
• Research new systems and technologies to identify business improvements.
• Review data foundations and reporting capability to identify data-driven enhancements.
• Support talent management and succession planning for the IT team.

Skills

People management

ERP systems experience

IT service management

Education

Graduate IT qualification

Tools

ERP systems

Windows/Domain/Networking

Job description

• Provide a customer centric service to all areas of Herbert Parkinson and the wider Partnership Business partner with all teams within HP to ensure all projects, developments and other IT requirements are delivered in line with business requirements
• Manage relationships with JL Infrastructure teams and external IT suppliers in relation to projects, performance, costs and data safety
• Research new systems and technological advancements, identifying opportunities for business improvements
• Constantly review our data foundations and reporting capability to identify impactful data-driven improvements across the business
• Effective talent management of line reports to identify individual goals and a route for succession
• Extensive experience within a relevant IT or Systems based environment
• People management experience
• Experience working with ERP systems, preferably within a manufacturing environment

Desirable skills/experience you may have

• Graduate level recognised IT related qualification
• Knowledge and experience of IT service management
• Knowledge and experience of Windows/Domain/Networking
• In depth knowledge and experience of ERP systems within a manufacturing environment
• Demonstrable experience and formal project management qualification

At Herbert Parkinson, a proud and historic part of the John Lewis Partnership, we are embarking on an exciting transformation journey to secure our long-term success. By investing in state-of-the-art manufacturing capabilities, streamlining our operations, and creating broader, more fulfilling roles for our Partners, we are building a more sustainable and agile future. Join us as we continue to deliver exceptional quality and service for our customers while empowering our partners to thrive.

We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.