IT Manager - Herbert Parkinson

JOHN LEWIS; Darwen; On-site; GBP 55,000 - 65,000; Full time

Job summary

Herbert Parkinson, part of the John Lewis Partnership, seeks an IT Manager to lead the IT team, align technology strategy with business goals, and enhance branch efficiency while ensuring security and governance. Based at the Darwen office, the role focuses on delivering projects, strengthening data capabilities, and driving continuous improvement across the organisation.

The position is permanent, with a salary range of £55,400–£65,000 dependent on experience, and requires strong leadership,

Qualifications

• Extensive experience in a relevant IT or systems environment.
• People management experience.
• Experience with ERP systems, preferably in a manufacturing setting.

Responsibilities

• Provide customer-centric IT service to Herbert Parkinson and wider Partnership teams; deliver projects aligned with business requirements.
• Manage relationships with JL Infrastructure teams and external IT suppliers regarding projects, performance, costs and data safety.
• Research new systems and technologies to identify opportunities for business improvements.
• Review data foundations and reporting capabilities to enable data-driven improvements across the business.
• Mentor and develop line reports; define goals and succession plans.

Skills

IT management

People management

ERP experience

Manufacturing IT

Tools

ERP systems

Windows/Domain/Networking

Job description

About the role

At Herbert Parkinson, a proud and historic part of the John Lewis Partnership, we are embarking on an exciting transformation journey to secure our long-term success. By investing in state-of-the-art manufacturing capabilities, streamlining our operations, and creating broader, more fulfilling roles for our Partners, we are building a more sustainable and agile future. Join us as we continue to deliver exceptional quality and service for our customers while empowering our partners to thrive.

As IT Manager, you will lead the IT team in executing day-to-day operations and projects that elevate branch efficiency and profitability. By aligning strategy across technology, data & automation, & partnering with all areas of the business, you will drive continuous operational improvement while maintaining strict data security and IT governance standards.

• Expected salary - £55,400 - £65,000 (dependent on experience).
• Contract type - This position is a Permanent role.
• Location - This role is based at our Herbert Parkinson Office in Darwen near Manchester.

Key responsibilities

• Provide a customer centric service to all areas of Herbert Parkinson and the wider Partnership Business partner with all teams within HP to ensure all projects, developments and other IT requirements are delivered in line with business requirements
• Manage relationships with JL Infrastructure teams and external IT suppliers in relation to projects, performance, costs and data safety
• Research new systems and technological advancements, identifying opportunities for business improvements
• Constantly review our data foundations and reporting capability to identify impactful data-driven improvements across the business
• Effective talent management of line reports to identify individual goals and a route for succession

Essential skills/experience you'll need

• Extensive experience within a relevant IT or Systems based environment
• People management experience
• Experience working with ERP systems, preferably within a manufacturing environment

Desirable skills/experience you may have

• Graduate level recognised IT related qualification
• Knowledge and experience of IT service management
• Knowledge and experience of Windows/Domain/Networking
• In depth knowledge and experience of ERP systems within a manufacturing environment
• Demonstrable experience and formal project management qualification

#LI-EB1

Various full-time hours required

The partnership

We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note

• It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
• We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
• We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.