IT Manager

Bamford Collection; Moreton-in-Marsh; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Discounts on products, treatments, and

Local gym discounts

Padel Discount

Electric Car Scheme

Volunteering Days

Private Medical

Pension Scheme

Life Assurance

Mental Health Support

Job summary

The Bamford Collection is seeking an experienced IT Manager to join and drive a seamless technology experience across hospitality, retail and head office teams. Based at Daylesford Farm, this hands-on role balances operational excellence with continuous improvement and requires strong stakeholder communication across the business. You will manage MSP services, improve processes, and reduce technology risk to support growth and success across the brand.

Qualifications

• Proven experience in an IT management, technical services or senior infrastructure/support role.
• Strong knowledge of Microsoft 365, modern workplace technologies and IT service delivery.
• Solid understanding of networking, endpoint management, identity and access management, and cyber security best practices.
• Experience managing third‑party suppliers and outsourced service providers.
• A track record of delivering IT improvements and technology change within a business environment.
• Excellent stakeholder management and communication skills, with the ability to work effectively across all levels of an organisation.
• Hands‑on experience supporting both Windows and Mac environments.

Responsibilities

• Acting as the key point of contact for our outsourced Managed Service Provider (MSP), overseeing service delivery, driving high operational standards and ensuring technology solutions remain aligned with business priorities.
• Managing escalations and resolving complex issues, while identifying opportunities to improve processes, strengthen security and reduce technology risk across the organisation.
• Collaborating with stakeholders across the business to support change initiatives and deliver technology solutions that enable Bamford Collection's growth and success.

Skills

IT management

Microsoft 365

Networking

Cyber security

Vendor management

Stakeholder management

Windows support

Mac support

Job description

THE BAMFORD COLLECTION IS A GROUPOF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHINGAND NURTURING PEOPLE AND PLANET.

SALARY: £50,000 per annum
HOURS: Full Time - 40 hours per week, based at Daylesford Farm

ABOUT THE ROLE
We are looking for an experienced and proactive IT Manager to join Bamford Collection and help drive a seamless technology experience across our hospitality, retail and head office teams. This is a varied and hands‑on role at the heart of the business, where you'll work closely with colleagues and partners to ensure our technology services support day‑to‑day operations and future growth.

RESPONSIBILITIES
Acting as the key point of contact for our outsourced Managed Service Provider (MSP), overseeing service delivery, driving high operational standards and ensuring technology solutions remain aligned with business priorities. Alongside managing escalations and resolving complex issues, you will identify opportunities to improve processes, strengthen security and reduce technology risk across the organisation.

This is an exciting opportunity for a proactive and hands‑on IT professional who enjoys balancing operational excellence with continuous improvement. You will collaborate with stakeholders across the business, supporting change initiatives and helping to deliver technology solutions that enable Bamford Collection's continued growth and success.

SKILLS & EXPERTISE

• Proven experience in an IT management, technical services or senior infrastructure/support role

• Strong knowledge of Microsoft 365, modern workplace technologies and IT service delivery

• A solid understanding of networking, endpoint management, identity and access management, and cyber security best practices

• Experience managing third‑party suppliers and outsourced service providers

• A track record of delivering IT improvements and technology change within a business environment

• Excellent stakeholder management and communication skills, with the ability to work effectively across all levels of an organisation

• Hands‑on experience supporting both Windows and Mac environments

PERKS AND BENEFITS

• Discounts: We offer a range of discounts on our products, treatments, and diningexperiences from day one.

• Local gym discounts

• Padel Discount

• Electric Car Scheme (subject to criteria)

• Volunteering Days: Employees are offered one paid day per year to volunteer with acharity of their choice.

• Private Medical: We offer subsidised private medical insurance through Bupa.

• Pension Scheme: Pay up to 9% of your salary into your pension each month; wecontribute up to 4.5%.

• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.

• Mental Health Support: Our Employee Assistance Programme provides 24‑hour support, seven days a week.