International Spa Trainer

Bamford Collection; Kingham; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Discounts

Gym discounts

Padel discount

Electric car scheme

Volunteer days

Private medical

Pension scheme

Life assurance

Mental health support

Job summary

The Bamford Collection is seeking an International Spa Trainer based in Kingham, Gloucestershire. You will design and deliver global spa, retail and partner training programmes, sharing the Bamford philosophy with partners across the UK and internationally to ensure exemplary customer experiences.

You will lead onboarding, certification and continuous development, train on Bamford spa treatments and products, and work with Business Development to support partner growth while travelling as

Qualifications

• Previous experience delivering training within luxury retail, beauty, wellness or spa.
• A recognised beauty therapy qualification and hands-on spa treatment experience.
• Exceptional presentation and facilitation skills to engage diverse audiences.
• Strong understanding of luxury customer service, retail sales and spa operations.
• Experience developing training materials, treatment protocols or learning programmes.
• Excellent organisational skills with ability to manage multiple projects and travel.
• Strong relationship-building skills and confidence to influence stakeholders.
• Passion for wellbeing, natural products and delivering brand experiences.
• Willingness to travel throughout the UK and internationally.

Responsibilities

• Develop and implement a global training framework for Bamford's wholesale, retail and spa partners.
• Deliver training on Bamford spa treatments, rituals and wellbeing practices.
• Design and deliver product training covering ingredients, benefits, sustainability and rituals.
• Build strong relationships with partner teams and act as their training contact.
• Measure training effectiveness and conduct partner visits for brand standards.

Skills

Training delivery

Beauty therapy qualification

Presentation skills

Luxury customer service

Training materials development

Organisational skills

Relationship building

Wellbeing passion

Travel flexibility

Education

Beauty therapy qualification

Job description

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

International Spa Trainer

About The Role

Join the Bamford Collection as our International SpaTrainer and play a pivotal role in sharing the Bamford philosophy with our retail and spa partners across the UK and internationally. Based in Kingham, Gloucestershire, this exciting role combines training, education and brand storytelling, ensuring our partners deliver exceptional customer experiences that reflect the highest standards of the Bamford brand. You'll design and deliver engaging retail and spa training programmes, support new product and treatment launches, and help develop new treatments and training materials that inspire confidence, knowledge and commercial success.

This is a fulltime role, based on 40 hours per week, competitive salary.

The role will also require flexibility to work weekends and bank holidays, when travelling.

Responsibilities

Training Strategy

• Develop and implement a global training framework for Bamford's wholesale retail and spa partners.
• Create engaging onboarding, certification and continuous development programmes that support business growth.
• Ensure all training reflects Bamford's brand values, service standards and wellbeing philosophy.

Spa & Treatment Training

• Deliver training on Bamford spa treatments, rituals and wellbeing practices to therapists and spa teams.
• Support new spa openings, treatment launches and menu updates.
• Maintain treatment consistency through certification, coaching and quality assurance.

Retail Product Training

• Design and deliver inspiring product training, educating partners on ingredients, benefits, sustainability and customer rituals.
• Equip retail teams with the confidence and skills to deliver exceptional client consultations and drive sales.
• Develop engaging training resources to support new product launches and ongoing learning.

Partner Development

• Deliver both in-person and virtual training across UK and international wholesale partners.
• Build strong relationships with partner teams, acting as their trusted training contact.
• Work collaboratively with Business Development and Account Managers to support partner success and commercial performance.
• Represent Bamford with professionalism, passion and expertise at every opportunity.

Performance & Continuous Improvement

• Measure the effectiveness of training programmes through feedback, performance metrics and customer experience.
• Conduct regular partner visits to maintain brand standards and identify development opportunities.
• Continuously review and update training manuals, digital learning content and educational materials.

Skills & Requirements

We’re looking for someone who has:

• Previous experience delivering training within a luxury retail, beauty, wellness or spa environment.
• A recognised beauty therapy qualification and hands-on spa treatment experience.
• Exceptional presentation and facilitation skills, with the ability to engage and inspire diverse audiences.
• A strong understanding of luxury customer service, retail sales and spa operations.
• Experience developing training materials, treatment protocols or learning programmes.
• Excellent organisational skills with the ability to manage multiple projects and travel regularly.
• Strong relationship-building skills and the confidence to influence stakeholders at all levels.
• A passion for wellbeing, natural products and delivering exceptional brand experiences.
• Flexibility to travel throughout the UK and internationally as required.

Perks And Benefits

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
• Local gym discounts
• Padel Discount
• Electric Car Scheme (subject to criteria)
• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
• Private Medical: We offer subsidised private medical insurance through Bupa.
• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.

Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.