It Manager

Bamford Collection; Daylesford; On-site; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Discounts on products

Gym discounts

Padel discount

Electric car scheme

Volunteering days

Private medical insurance

Pension plan

Life assurance

Mental health support

Job summary

The Bamford Collection is seeking an experienced IT Manager to drive a seamless technology experience across hospitality, retail and head office teams. Based at Daylesford Farm, you will lead MSP relationships, oversee service delivery and champion security and efficiency.

You will balance hands-on IT delivery with strategic improvements, collaborating with stakeholders to support growth and day-to-day operations across the group.

Qualifications

• Experience in IT management or senior infrastructure roles.
• Knowledge of Microsoft 365 and modern workplace tech.
• Understanding of networking, IAM, and cyber security.
• Experience with third-party suppliers and MSPs.
• Strong stakeholder management and communication.
• Experience supporting Windows and Mac environments.

Responsibilities

• Oversee MSP service delivery and drive high operational standards.
• Identify process improvements and reduce technology risk.
• Collaborate with stakeholders to deliver tech solutions for growth.
• Balance operational excellence with continuous improvement.

Skills

IT management

Microsoft 365

Networking & security

Third-party management

IT improvements

Stakeholder communication

Windows & Mac support

Job description

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

SALARY: £50,000 per annum
HOURS: Full Time - 40 hours per week, based at Daylesford Farm

ABOUT THE ROLE

We are looking for an experienced and proactive IT Manager to join Bamford Collection and help drive a seamless technology experience across our hospitality, retail and head office teams. This is a varied and hands-on role at the heart of the business, where you'll work closely with colleagues and partners to ensure our technology services support day-to-day operations and future growth.

RESPONSIBILITIES

Acting as the key point of contact for our outsourced Managed Service Provider (MSP), overseeing service delivery, driving high operational standards and ensuring technology solutions remain aligned with business priorities. Alongside managing escalations and resolving complex issues, you will identify opportunities to improve processes, strengthen security and reduce technology risk across the organisation.

This is an exciting opportunity for a proactive and hands-on IT professional who enjoys balancing operational excellence with continuous improvement. You will collaborate with stakeholders across the business, supporting change initiatives and helping to deliver technology solutions that enable Bamford Collection's continued growth and success.

SKILLS & EXPERTISE

• Proven experience in an IT management, technical services or senior infrastructure/support role
• Strong knowledge of Microsoft 365, modern workplace technologies and IT service delivery
• A solid understanding of networking, endpoint management, identity and access management, and cyber security best practices
• Experience managing third-party suppliers and outsourced service providers
• A track record of delivering IT improvements and technology change within a business environment
• Excellent stakeholder management and communication skills, with the ability to work effectively across all levels of an organisation
• Hands-on experience supporting both Windows and Mac environments

PERKS AND BENEFITS

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
• Local gym discounts
• Padel Discount
• Electric Car Scheme (subject to criteria)
• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
• Private Medical: We offer subsidised private medical insurance through Bupa.
• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.