IT Manager

Artificial; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Private medical insurance

Income protection insurance

Life insurance 4x base salary

On-site gym

Job summary

Artificial is seeking an IT Manager in London to own day-to-day IT operations, ensuring security and reliability as the company scales. The role combines hands-on device management, network administration and end-user support, reporting to the CIO.

You'll balance productivity with security, implement practical controls, and run the IT helpdesk to deliver fast, helpful assistance across the business.

Qualifications

• Experience managing IT operations in a growing company.
• Hands-on with device management and endpoint tooling.
• Comfortable with identity and access operations, including provisioning and access reviews.
• Experience managing software, licensing and the sprawl that builds up over time.
• Experience managing corporate network infrastructure and equipment.
• Experience running a helpdesk or support function and keeping users happy.
• A security-minded, practical approach to everyday IT.

Responsibilities

• Own endpoint security in practice, including device configuration, patching, controlling local admin rights, and reducing unmanaged software
• Look after workplace and network security, including the office network and keeping guest and corporate access properly separated
• Run identity operations day to day, including provisioning, joiner, mover and leaver changes, and regular access reviews
• Manage software and licensing across the company, and bring order to tools that have crept in without oversight
• Manage 3rd party vendors such as internet suppliers
• Look after the office network, devices and everyday hardware
• Run the IT helpdesk and make sure people get quick, helpful support
• Make joining and leaving the company a smooth, well-run experience

Skills

IT operations

Device management

Identity & access

Software licensing

Network infrastructure

Helpdesk management

Security mindset

Tools

Patch management tools

Identity provisioning tools

Device management tooling

License management systems

Security monitoring tools

Job description

About the role

We're looking for an IT Manager to own the day-to-day IT that keeps the company running smoothly and securely as we grow. This covers our people's devices, the office network, the tools everyone uses, and the support they rely on. It's a hands-on role for someone who enjoys solving practical problems and making everyday IT work well, reporting into the CIO and based in London.

A big part of the job is security in a practical, operational sense. You'll keep devices patched and well configured, control who has access to what, bring order to the software and accounts that build up as a company grows, and make joining and leaving smooth and secure. You'll operate the controls and standards that the security team sets, and you'll be the person who makes them real in day-to-day work.

You'll work across the whole company, so you'll need to balance keeping people productive with keeping them secure, and be comfortable being the go-to person for anything IT.

Job responsibilities

• Own endpoint security in practice, including device configuration, patching, controlling local admin rights, and reducing unmanaged software

• Look after workplace and network security, including the office network and keeping guest and corporate access properly separated

• Run identity operations day to day, including provisioning, joiner, mover and leaver changes, and regular access reviews

• Manage software and licensing across the company, and bring order to tools that have crept in without oversight

• Manage 3rd party vendors such as internet suppliers

• Look after the office network, devices and everyday hardware

• Run the IT helpdesk and make sure people get quick, helpful support

• Make joining and leaving the company a smooth, well-run experience

About you

Skills, experience and qualifications

• Experience managing IT operations in a growing company

• Hands-on with device management and endpoint tooling

• Comfortable with identity and access operations, including provisioning and access reviews

• Experience managing software, licensing and the sprawl that builds up over time

• Experience managing corporate network infrastructure and equipment

• Experience running a helpdesk or support function and keeping users happy

• A security-minded, practical approach to everyday IT

Benefits

• Private medical insurance

• Income protection insurance

• Life insurance of 4 * base salary

• On-site gym and shower facilities

• Enhanced maternity and paternity pay

• Team social events and company parties

• Salary exchange on pension and nursery fees

• Access to Maji, the financial wellbeing platform

• Company stock options managed through Ledgy

• Milestone Birthday Bonus and a Life Events leave policy

• Generous holiday allowance of 28 days plus national holidays

• Home office and equipment allowance, and a company MacBook

• Learning allowance and leave to attend conferences or take exams

• YuLife employee benefits, including EAP and bereavement helplines

• For each new hire, we plant a tree through our partnership with Ecologi Action

• The best coffee machine in London, handmade in Italy and imported just for us!

We’re proud to be an equal opportunities employer and are committed to building a team that reflects the diverse communities around us. If there’s anything you need to make the hiring process more accessible, just let us know—we’re happy to make adjustments. You’re also welcome to share your preferred pronouns with us at any point.

Think you don’t meet every requirement? Please apply anyway. We value potential as much as experience, and we know that raw talent counts.

As part of our hiring process, we’ll carry out some background checks. These may include a criminal record check, reviewing your credit history, speaking with previous employers and confirming your academic qualifications.