Assistant Distribution Manager - 12 Month Fixed Term Contract

Bamford Collection; Kingham; On-site; GBP 30,600 - 37,400; Full time

Benefits offered by this job

Discounts on products and services

Local gym discounts

Pension scheme

Private medical insurance

Life assurance

Job summary

Bamford Collection is seeking an organised Assistant Distribution Manager to join its Supply Chain team in Kingham, UK. You will help lead a team of Logistics Coordinators to ensure stock moves accurately, on time and to high standards.

Reporting to the Logistics Manager, you will drive service improvements, collaborate cross-functionally, and support stores and customers with order status and enquiries on a 12‑month fixed-term contract and 40-hour work week.

Qualifications

• Experience leading or supervising a team in logistics, distribution or supply chain.
• Proven ability to drive performance and continuous improvement.
• Strong communication and stakeholder management skills.
• Experience working in a KPI-driven environment with accuracy focus.

Responsibilities

• Lead, coach and support Logistics Coordinators to build a high-performing team.
• Deliver logistics projects and continuous improvement to raise efficiency and service levels.
• Collaborate cross-functionally to improve processes and performance.
• Support stores and customers with order status, transport enquiries, and issue resolution.
• Provide guidance on transportation, inventory management, and fulfilment activities.
• Oversee distribution activities: order processing, picking, packing and shipping.
• Maintain strong relationships with carriers and 3PL partners.
• Monitor shipments and manage delivery exceptions.
• Ensure shipping documentation is accurate and compliant.

Skills

Team leadership

Logistics management

KPI driven

Excel proficiency

Organisation & planning

Cross-functional collaboration

Customer service

Tools

Excel

Job description

BAMFORD COLLECTION IS A GROUPOF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHINGAND NURTURING PEOPLE AND PLANET.

SALARY: £34,000 per annum

HOURS: 40 hours per week - 12 Month Fixed Term Contract

About Us

At Bamford Collection, we believe business should be a force for good. Driven by a deep respect for people and the planet, we are committed not only to protecting the world around us but also to creating a positive and lasting impact.

Our collection of businesses spans an organic farm and retail operation, a thoughtfully designed clothing brand, botanical skincare and wellbeing products, luxury wellness destinations, and unique hospitality experiences. Each is united by a shared philosophy: to inspire a slower, more conscious way of living.

We encourage our customers to make choices that are better for the environment and kinder to their wellbeing. More than a collection of brands, Bamford represents a lifestyle built on sustainability, craftsmanship, community, and purpose.

About The Role

We are looking for an organised, proactive, and solutions-focused Assistant Distribution Manager to join our Supply Chain team.

Supporting the movement of products across the Bamford Collection, you will play a key role in ensuring stock is delivered accurately, efficiently, and on time. This is an excellent opportunity for someone with strong logistics experience who enjoys working in a fast-paced environment and thrives on building effective relationships across multiple teams.

Working closely with the Logistics Manager, you will help lead and develop a team of Logistics Coordinators, supporting day-to-day operations while driving service excellence, process improvements, and operational efficiencies. You will act as a key point of contact for distribution-related activities, ensuring a seamless experience for both internal stakeholders and external partners.

Responsibilities

• Lead, coach, and support the Logistics Coordinators, fostering a collaborative, high-performing team culture.
• Assist in delivering logistics projects and continuous improvement initiatives that enhance efficiency, service levels, and cost-effectiveness.
• Work cross-functionally with internal departments to improve processes and strengthen operational performance.
• Support stores and customers with order status updates, transport enquiries, product information, and issue resolution.
• Deliver exceptional customer service, responding promptly and professionally to all enquiries.
• Provide advice and guidance to internal stakeholders on transportation, inventory management, and order fulfilment activities.
• Support escalation processes relating to supply and distribution challenges, ensuring timely resolution.
• Oversee distribution activities, including order processing, picking, packing, and shipping, ensuring accuracy and on-time delivery.
• Build and maintain strong relationships with carriers, freight forwarders, and third-party logistics providers.
• Monitor shipments throughout transit, proactively communicating updates and managing any delivery exceptions.
• Ensure all shipping documentation and records are accurate, compliant, and maintained to a high standard.
• Identify opportunities to streamline processes and improve overall logistics performance.

Skills And Requirements

• Previous experience leading or supervising a team within a logistics, distribution, supply chain, or operational environment.
• Strong communication skills with the ability to build effective relationships at all levels.
• Experience working within a KPI-driven environment, with the focus on performance, accuracy, and continuous improvement.
• Advanced proficiency in Microsoft Excel and confidence analysing data to support decision-making.
• Excellent organisational and planning skills, with the ability to prioritise effectively in a fast-paced environment.
• A proactive, solutions-focused mindset and strong problem-solving capability.
• A collaborative approach with the ability to influence and work cross-functionally.
• Strong attention to detail and a methodical, organised working style.
• Proven experience delivering excellent customer service and stakeholder support.
• The ability to manage multiple priorities while maintaining high standards and meeting deadlines.

Perks And Benefits

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
• Local gym discounts
• Padel Discount
• Electric Car Scheme (subject to criteria)
• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
• Private Medical: We offer subsidised private medical insurance through Bupa.
• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.

Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.