IT Infrastructure Manager

DHU Health Care; Derby; On-site; GBP 45,000 - 65,000; Full time

Job summary

An established industry player is seeking a skilled IT Infrastructure Manager to oversee its technology infrastructure. This role involves setting technical strategies, managing a dedicated team, and ensuring high service levels across IT operations. With a focus on security and performance, you will collaborate with various stakeholders to implement effective solutions. The company offers a flexible work environment, generous leave, and a range of employee benefits, including an NHS pension scheme and health cash plan. This is an exciting opportunity for a motivated individual to make a significant impact in a supportive team atmosphere.

Benefits

NHS Pension Scheme

Health Cash Plan

Car Lease Scheme

Enhanced Maternity/Paternity Leave

Free Parking

Qualifications

• Extensive experience in complex IT environments is essential.
• Strong technical knowledge of servers, storage, and Active Directory is required.

Responsibilities

• Maintain and support all IT infrastructure assets, including servers and networks.
• Monitor IT performance and resolve infrastructure faults promptly.

Skills

IT Infrastructure Management

Active Directory

Technical Leadership

Vendor Management

Problem Solving

Education

Degree in IT or equivalent

MCSE or similar qualification

Tools

Servers

Storage Systems

Network Components

Job description

As the IT Infrastructure Manager, you will be responsible for the company’s Information Technology infrastructure, including servers, backups, and associated services. The role involves setting the technical strategy for equipment, managing technical improvements, budget, and security controls. You will maintain technology service levels by overseeing updates, security, and leading a team of technical specialists.

Location: Derby or Oldbury

What DHU can offer you:

Working Patterns: We recognize that 9-5 doesn’t work for everyone, so we offer a range of working patterns to suit your work/life balance. Our friendly team will collaborate with you to find the best fit.

Generous annual leave entitlement: Starting at 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Pro Rata/Per Annum.

What your typical day looks like:

1. Maintain and support all IT infrastructure assets, including servers, storage, and network components.
2. Manage vendor and supplier relationships, ensuring accountability and detailed records of service deliverables for projects and BAU operations.
3. Monitor IT performance and capacity, providing regular reports.
4. Resolve infrastructure faults and outages promptly, acting as the first escalation point beyond the Service Desk.
5. Ensure backups of all infrastructure assets through appropriate controls and procedures.
6. Act as the primary escalation point for IT infrastructure issues.
7. Collaborate with the Head of Cyber Security & IT Project Manager to ensure infrastructure assets have appropriate threat mitigation and intrusion detection controls, managing risks and project deliverables.
8. Conduct regular one-to-one meetings to coach team members, reinforce leadership values, and support their development.
9. Manage the Infrastructure Support Team and support other IT Managers.
10. Lead the 3rd line incident out-of-hours on-call service alongside the Technical Services Manager.

To be a successful IT Infrastructure Manager, you’ll need:

• Extensive experience in a complex IT environment.
• Strong technical knowledge of servers, storage, and Active Directory.
• Experience planning and implementing complex technical changes in critical infrastructure environments.
• Ability to translate strategy into operational plans for IT, telecommunications, and network solutions.
• Degree or equivalent qualification/experience.
• MCSE or similar qualification/experience.
• Leadership skills to motivate and influence others.
• Ability to explain technical concepts to non-technical staff.
• Independent working skills, managing and supporting others.
• Ability to handle conflicting priorities in support environments.
• Commitment to achieving quality standards.
• Right to work in the UK.

Employee benefits:

We offer a range of benefits to support your well-being, including:

• NHS Pension Scheme: Secure your future with our NHS pension scheme. Existing NHS employees can transfer their service and pension rights.
• Health Cash Plan: After six months, access 24/7 GP services and a health cash plan covering dental, optical, and therapy costs.
• Car Lease Scheme: Salary sacrifice options for hybrid or electric cars through NHS Fleet Solutions.
• Enhanced Maternity/Paternity Leave: Support during family growth with our family-friendly policies.
• Free Parking: Most sites offer secure, free parking.

We are committed to accessible recruitment processes. If you require alternative application methods, please contact us at [e-mail].

DHU HealthCare values diversity and encourages applications from all backgrounds. We are also proud to support forces-friendly practices, including veterans, reservists, cadet volunteers, and military spouses/partners.

• Job Category: Professional Scientific & Technical
• Business Unit: Corporate