IT Field Engineer

Ayrshire; Ayr; On-site; GBP 25,000 - 40,000; Full time

Job summary

Ayrshire, a growing IT services provider, seeks an experienced IT Field Engineer. You'll engage with clients for onsite support and work with the team on remote solutions. This role offers a competitive salary and a variety of benefits, ideal for someone with solid IT experience looking to advance their career.

Benefits

Company pension

Home broadband allowance

Company vehicle

CPD & training budget

Qualifications

• At least 2 years of industry experience.
• Full UK driving licence required.
• Basic understanding of LAN/WAN technologies.

Responsibilities

• Deliver expert support and troubleshoot issues onsite.
• Collaborate with the team on projects at the office.
• Implement solutions and provide remote support.

Skills

Server Hardware

Microsoft Server OS

Onsite Desktop Support

Remote Desktop Support

DNS

Web Hosting

Firewalls

WiFi Configuration

Router Configuration

MSP Tools

Education

HND or equivalent in IT-related discipline

Tools

Microsoft 365

Microsoft Hyper-V

Structured cabling

VoIP solutions

Layer 3 Switching

Job description

Our client, a dynamic and growing IT services provider based in Ayrshire, has an immediate vacancy for an experienced IT Field Engineer.

As an IT Field Engineer, you’ll spend your time onsite with clients, delivering expert support, troubleshooting issues, and implementing solutions. The rest of your time will be spent at our head office, collaborating with the team on projects, remote support, and system management.

This is a great opportunity for someone who enjoys both face-to-face interaction and technical problem-solving.

To be considered, you must have:

• At least 2 years of industry experience
• Strong knowledge of Server Hardware & Microsoft Server OS
• Experience in onsite and remote Desktop Support
• Basic understanding of DNS and Web Hosting
• Familiarity with Firewalls, WiFi, and router configuration
• A full UK driving licence
• Experience with MSP tools and remote support solutions

Experience with any of the following would be a bonus:

• Microsoft 365 administration
• Microsoft Hyper-V
• Structured cabling
• VoIP solutions
• Layer 3 switching & VLAN configuration
• MCP or equivalent certifications

We offer a competitive salary along with a range of great benefits:

• Company pension
• Home broadband allowance
• Company vehicle
• CPD & training budget to further develop your skills

An HND or equivalent in an IT-related discipline is essential, along with a solid understanding of LAN/WAN networking technologies.

If you have the skills and experience required and would like to apply, please send your CV Coleen Farrell at GH Resourcing, as soon as possible.