IT Field Delivery Engineer

SCC; Bristol; Hybrid; GBP 28,000 - 33,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen IT Field Delivery Engineer, der vor Ort IT-Support für Hardware und Software bietet. In dieser spannenden Rolle sind Sie verantwortlich für die Diagnose und Reparatur von Geräten, die Einhaltung von SLAs und die Unterstützung bei Kundenanfragen. Mit einem Fokus auf Karriereentwicklung und einem wettbewerbsfähigen Paket bietet diese Position die Möglichkeit, in einem dynamischen Umfeld zu arbeiten und neue Technologien zu erlernen. Wenn Sie eine Leidenschaft für Technik haben und einen positiven Einfluss auf das Kundenerlebnis ausüben möchten, ist dies die ideale Gelegenheit für Sie.

Benefits

Karriereentwicklungsmöglichkeiten

Wettbewerbsfähiges Paket und Leistungen

Hybrides Arbeiten

Inklusive Arbeitsplatz

Qualifications

• Mindestens CompTIA A+ Zertifizierung erforderlich.
• Fähigkeit, Kundenkontakt professionell zu gestalten.

Responsibilities

• Diagnose und Reparatur von PCs, Laptops und Druckern.
• Teilnahme an IMAC-Projekten und Einführung neuer Technologien.

Skills

Kundenorientierung

Organisationsfähigkeiten

Technische Zertifizierungen (CompTIA A+)

Fähigkeit, in Höhen zu arbeiten

Selbstmotivation

Education

Technische Zertifizierungen

Job description

Join to apply for the IT Field Delivery Engineer role at SCC.

3 weeks ago Be among the first 25 applicants.

Join to apply for the IT Field Delivery Engineer role at SCC.

We are actively building diverse teams and welcome applications from everyone.

Role Details

• Position: IT Field Delivery Engineer
• Location: Bristol-Bath-TAuton area
• Contract Type: Permanent
• Salary: £28,000 plus benefits
• Hours: Monday - Thursday, 11am - 9pm (1-hour lunch)
• Interview Process: 2-stage

Why SCC?

• An inclusive workplace
• Competitive package and benefits
• Hybrid working & core hours
• Career development opportunities
• Join Europe's largest privately-owned IT company

Role Purpose

Provide on-site support for IT hardware and software, ensuring SLA compliance, and delivering efficient IT support services.

Key Responsibilities

• Diagnose, repair, and replace PCs, laptops, printers, retail equipment, and basic servers & network activities as needed.
• Complete customer rebuilds and configurations.
• Assist other engineers and cover site roles when required.
• Meet KPI targets and communicate effectively with teams.
• Use mobile devices to update calls and manage work in real time.
• Participate in IMAC projects and embrace new technologies.
• Maintain company assets and adhere to policies and safety standards.
• Participate in 24/7 coverage via rota and work overtime as needed.

Skills and Experience

• Professional appearance and customer-facing skills.
• Full UK driving license.
• Ability to obtain SC clearance.
• Self-motivated with good organizational skills.
• Relevant technical certifications, including at least CompTIA A+.
• Ability to work at height and manual handling skills.

About Us

SCC is Europe's largest privately-owned IT business, based in Birmingham, specializing in IT transformation and customer experience. We value innovation, diversity, and simplicity in IT solutions.

We are committed to equal opportunities and an inclusive workplace. For interview adjustments, contact our Talent Acquisition team.

Learn more about our Diversity & Inclusion, Sustainability, and Life at SCC initiatives through our links.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and IT Consulting

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