IT Engineer

Northgate Public Services; Chippenham; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as an IT Engineer, where you will play a crucial role in delivering solutions for mission-critical software in the blue light emergency services sector. This position involves designing and building environments, deploying and debugging bespoke software, and collaborating with skilled teams to ensure smooth operations. With a commitment to innovation and continuous improvement, you will contribute to impactful projects that enhance public services. If you're ready to take the next step in your career and make a difference, this opportunity awaits you.

Benefits

Private Medical Cover

25 days paid holiday

Life assurance cover

Group Pension Plan

Flexible benefits

Free access to LinkedIn Learning

Qualifications

• Experience in IT engineering with a focus on fault-finding and logic.
• Knowledge of Microsoft environments and virtualization technologies.

Responsibilities

• Design and build environments to meet business requirements.
• Deploy and debug bespoke software installations.
• Provide technical consultation to engineering and development teams.

Skills

Fault-finding skills

Microsoft Active Directory

Windows 10/11

Windows Server 2022

Virtualization (Hyper-V, VMware)

ITIL best practices

Scripting (Batch, MYSQL, PowerShell)

Networking principles (TCP/IP)

Education

HND/HNC level education

Relevant industry experience

Tools

Microsoft WSUS

Symantec Anti-Virus

Microsoft Azure

PBXs (AVAYA, Asterisk, CCM)

Job description

Company Description

Come join us and make a difference in the world!

• Discover more at www.necsws.com

Job Description

*Due to strict Security Clearance requirements, unfortunately we can only consider applicants that have lived in the UK for 5 consecutive years or more.*

Due to SLA's we can only consider applicants within a 1 hour commute of Chippenham.

As an IT Engineer, you will help us to deliver solutions via diverse non-functional environments across our suite of products. Helping design, build, maintain and support the aforementioned environments to facilitate appropriate validation of the numerous in-house software offerings.

If you are looking for the next step in your career, what better than providing validation of mission critical integrated bespoke software and solutions, enabling the smooth deployment into the blue light emergency services market via our delivery and support teams.

Being part of a dedicated team deploying and validating NEC/SSS solutions. We are looking for experienced engineers with a can-do attitude, an eye for detail and who can work well autonomously but equally as part of a skilled team.

Job activity & responsibilities:

• Design and build fully self-contained environments (Rigs) to meet business requirements.
• Deploy, debug and fault find NEC/SSS bespoke software installations.
• Build, manage and integrate third party products such as PBXs, radios and recorders with NEC/SSS products.
• Deploy and test monthly WSUS working closely with SSS divisional security.
• Provide technical consultation to other NEC/SSS engineering, development, and assurance (test) teams.
• Follow procedures in line with company policy (i.e. Local Procedures or ISO20000-1 defined processes) and suggest and follow-up improvements in line with CSIP.

Qualifications

Who are you?

• Ideally educated to HND/HNC level or relevant industry experience with proven experience in a comparable role/s.
• Good overall fault-finding skills and process through applied logic.
• A good understanding of Microsoft Active Directory/domain architecture.
• Good hardware skillset Dell/HP or equivalent.
• Administering and working with Microsoft Windows 10/11, Windows Server up to 2022.
• Experience deploying Microsoft Windows and server Operating systems via WDS.
• Experience managing and deploying Microsoft Windows Updates (WSUS).
• Proven knowledge and experience of virtualization environments (Hyper-V or VMware).
• Good overall IT skillset with a strong enthusiasm and capability to learn.
• Great communication skills and able to work autonomously and as part of a team.
• Proven experience working to ITIL best practices.

What we would desire from you:

• Scripting experience/Knowledge (Batch, MYSQL, PowerShell).
• Clustering experience/Knowledge.
• Knowledge of MySQL/MSSQL (User Administration, Creation of jobs including backups, writing/understanding queries).
• Experience with Microsoft Azure (VM deployment and maintenance).
• Experience with deploying/administering Symantec Anti-Virus or similar AV solution.
• Linux Experience.
• Understanding of VOIP/SIP protocols.
• Knowledge of PBXs (AVAYA, Asterisk and CCM).
• Knowledge of core networking principles such as TCP/IP with a view to supporting a CISCO Switch and Router based environment.

Key core Competencies for the role:

• Team Working: Cooperating with and respecting colleagues to exceed the sum of individual efforts.
• Communication: The ability to listen, express and articulate information effectively.
• Performance Management: Delivery of business objectives through effective setting of personal and team goals.
• Results Focused: Getting the job done in an efficient way through effective time, task and financial management.
• Innovation & Continuous Improvement: Constantly seeking to improve the way the business is done through analysis, creativity, and problem solving.

Additional Information

We pride ourselves in offering an excellent benefits package, including an above-average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
• 25 days paid holiday with the option to buy/sell (FTE).
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
• A Group Pension Plan.
• A selection of flexible benefits to suit your individual needs.
• All colleagues get free access to LinkedIn Learning. Over 15,000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

OTHER INFORMATION

• Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
• All offers are subject to satisfactory vetting, references and occupational health checks.
• Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.