IT & Digital Transformation Manager

Select Recruitment Specialists Ltd; Broadland; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Salary sacrifice pension

EV schemes

Cycle to work

Study support

24/7 GP & wellbeing support

Job summary

Select Recruitment Specialists Ltd is seeking an IT & Digital Transformation Manager for a Norwich-based role spanning IT, digital transformation and information security. You will craft a five-year strategy, oversee ERP projects, and ensure secure, reliable IT services across on-site operations with internal teams and external partners.

You will lead cyber security initiatives, maintain ISO 27001 compliance, manage budgets, and build a practical AI roadmap for scalable, cost-efficient

Qualifications

• ERP implementation or major systems project experience in manufacturing or engineering.
• Experience running IT services and cyber controls.
• Hands-on with ISO 27001 framework and audits.
• Degree, higher apprenticeship, or equivalent experience.
• Strong budget management and supplier relationships.

Responsibilities

• Create and own a five-year IT and digital strategy with roadmaps.
• Lead ERP project streams covering data migration, testing, cutover.
• Ensure reliability and security of networks, servers, and cloud services.
• Lead cyber security programme and ISO 27001 governance with QHSEI Controller.
• Manage IT budget and supplier relationships; shape AI roadmap.

Skills

ERP implementation

Cyber security

ISO 27001

Microsoft 365

Budget management

Vendor management

Data migration

AI roadmap

Leadership

Strategic planning

Education

Bachelor's degree or equivalent experience

Tools

WinMan ERP

ISO 27001 auditing tools

Job description

Are you the person everyone turns to when the tech needs to actually work, and the one who can see where it should be going next?

Have you played a lead role in an ERP implementation and want the chance to shape a business's whole technology agenda, from cyber security to AI?

If you're nodding along, I'd love to talk to you.

I'm working with a long-established, specialist engineering and manufacturing business in Norwich that I've recruited for many times over the years. They're in an important period of growth, and they're now looking for an IT & Digital Transformation Manager to take ownership of their IT, digital transformation and information security agenda.

This is a genuinely broad role, and it suits someone who's equally happy writing a five-year strategy as rolling up their sleeves to sort out a user's access issue. You'll be the go-to person for technology across the business, working with internal teams and specialist third-party partners to turn business needs into secure, reliable and cost-effective solutions.

What you'll be doing

You'll create and deliver a five-year IT and digital strategy, backed by annual roadmaps, budgets and clear objectives, reporting into the Senior Leadership Team and Board.

You'll be a lead member of an established WinMan ERP project team, leading key workstreams such as process mapping, data migration, testing, training, cutover and post-go-live improvement across CRM, shop-floor data capture, reporting and enquiry-to-invoice.

Day to day, you'll own the reliability and security of networks, servers, Microsoft 365, endpoints, cloud services and manufacturing systems, managing upgrades, backups, disaster recovery, licences and joiner/mover/leaver processes.

You'll lead the cyber security programme and work alongside the QHSEI Controller to maintain their established ISO 27001 ISMS, including audits, risk treatment and continual improvement.

You'll also manage the IT budget and suppliers, and build a practical, well-governed AI roadmap, moving from controlled pilots to responsible rollout.

What you'll bring

You'll have a lead role on an ERP implementation or major systems project under your belt, ideally in manufacturing or engineering, along with solid experience running day-to-day IT services, outsourced partners and cyber controls. Hands-on involvement in an ISO 27001 framework is important, as is strong Microsoft 365 and identity/endpoint knowledge. You'll be commercially confident with suppliers and budgets, methodical, calm under pressure and great at bringing people with you. A degree, higher apprenticeship or equivalent experience is ideal, and WinMan, shop-floor data capture or responsible AI experience would be a real bonus.

What's on offer

You'll get a great salary plus a profit-related bonus, 24 days' holiday plus bank holidays (with a few taken over the Christmas shutdown) and your birthday off. There's also salary sacrifice pension and EV schemes, cycle to work, study support, a benefits portal with a 24/7 GP and wellbeing support, long service and staff recognition awards, and free parking. Above all, it's a real chance to shape a business's technology future during a period of growth.

The role is based on site on the outskirts of Norwich, with some flexibility needed for out-of-hours upgrades and occasional travel.

Interviews will be taking place early 2027 to manage expectations.

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