IT Delivery Leader: Scale Strategy, Delivery & Vendors

Zachary Daniels; Liverpool; Hybrid; GBP 100,000 - 135,000; Full time

Job summary

Zachary Daniels, in partnership with a UK retail business, seeks a Head of IT Delivery in Liverpool to lead the IT portfolio, drive governance and optimise supplier relationships. The role manages CAPEX and OPEX budgets, overseeing a mix of permanent staff, contractors and partners in a hybrid setup.

You will shape the technology roadmap, balance pace with control, and report to senior stakeholders on delivery progress and risks.

Qualifications

• Proven experience leading multiple technology programmes or projects within a sizeable organisation.
• Strong background in portfolio management, delivery governance, or enterprise technology transformation.
• Experience managing strategic suppliers and multi-million-pound technology contracts.
• Strong commercial and financial acumen, including ownership of significant CAPEX and OPEX budgets.
• Experience leading blended teams of permanent employees, contractors and third-party partners.
• Ability to build relationships with executive and senior stakeholders and drive delivery improvement.

Responsibilities

• Lead and develop the IT Delivery function, creating a high-performing and commercially focused team.
• Oversee multiple complex technology programmes and projects running concurrently.
• Establish and maintain an accurate IT delivery roadmap aligned with business priorities.
• Develop a delivery methodology that balances pace, governance and control.
• Own demand and capacity planning across internal teams, contractors and third-party suppliers.
• Ensure projects are delivered against agreed cost, timescale, scope, quality and security requirements.
• Provide clear portfolio reporting and communication to senior stakeholders.
• Identify and oversee the management of risks, issues and dependencies across the technology portfolio.
• Establish and lead IT vendor management governance.
• Own the commercial and contractual relationships with strategic technology suppliers.
• Lead contract negotiations, renewals, performance reviews and supplier exits where required.
• Identify cost optimisation opportunities across third-party services and products.
• Manage IT CAPEX and OPEX budgets, including forecasting, reconciliation and payment disputes.
• Build succession plans and develop capability across the internal delivery team.

Skills

Leadership

Portfolio Management

Vendor Management

Budgeting

Stakeholder Management

Contract Negotiation

Job description

Zachary Daniels, in partnership with a UK retail business, seeks a Head of IT Delivery in Liverpool to lead the IT portfolio, drive governance and optimise supplier relationships. The role manages CAPEX and OPEX budgets, overseeing a mix of permanent staff, contractors and partners in a hybrid setup.

You will shape the technology roadmap, balance pace with control, and report to senior stakeholders on delivery progress and risks.