IT Change Analyst | S2 | IT Operations

TN United Kingdom; Milton Keynes; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading company in Milton Keynes is seeking an IT Change Analyst to join their Change Management team. The role involves managing deployments, coordinating major changes, and performing technical analysis. The ideal candidate will have experience in change management and a strong understanding of ITIL practices. This permanent position supports flexible working arrangements and offers a range of benefits including a performance bonus and pension contributions.

Benefits

Annual cash allowance for benefits

Discretionary performance bonus

Company pension contributions

Holiday entitlement

Digital health services

Family protection benefits

Employee discount platform

Share plans

Qualifications

• Experience with Technical and Software Change Management.
• Experience installing and deploying software packages.

Responsibilities

• Managing deployments for various technologies such as JAVA and AWS Cloud.
• Coordinating major changes and managing deployment activities.
• Performing post-implementation reviews.

Skills

Technical Change Management

Software Change Management

Stakeholder Management

Scripting Languages

Education

ITIL Certification

Prince Certification

Tools

AWS Cloud

Ansible

WebSphere

Tomcat

Job description

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IT Change Analyst | S2 | IT Operations, Milton Keynes

Country: United Kingdom

Client:

Location:

Milton Keynes, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

6e9ba1e5a62f

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

Job Description:

We have an exciting opportunity for an IT Change Analyst to join our IT Change Management team in Unity Place - Milton Keynes.

You’ll use a variety of skills working with an experienced team of change managers involved in both minor and major changes to Infrastructure including large transformation programmes, upgrades, and projects.

If you’re someone who’s performed a similar role already, this is the perfect opportunity to develop your career.

The key responsibilities include:

• Managing deployments in different environments for various technologies such as JAVA, AWS Cloud, and Mainframe.
• Performing technical analysis of deployment failures and resolving issues.
• Coordinating major changes, including deployment plans, managing deployment activities, and verifying and validating implementations.
• Performing post-implementation reviews.
• Managing stakeholder relationships with internal and external interfacing areas.
• Chairing weekly change board meetings and specific project change meetings.

What you’ll bring:

Essential requirements:

• Experience with Technical and Software Change Management.
• Experience installing and deploying software packages for different technologies/frameworks.
• Previous experience working within an ITIL Service-oriented environment.

Desirable additional skills:

• Understanding of multi-platform systems architecture (e.g., Ansible, WebSphere, Tomcat, AWS Cloud, Android/iOS).
• ITIL Certification or equivalent.
• Prince Certification or equivalent.
• Experience in scripting languages.

Additional information:

This permanent role is based in Unity Place, Milton Keynes. We support flexible working patterns, including part-time and job-share options, with a hybrid working approach. Applicants should consider their travel distance and costs. Support on-call is required on a rota basis.

Application process includes an initial short call, followed by technical and competency interviews, which can be conducted virtually or face-to-face.

Inclusion:

We are committed to creating a diverse and inclusive workplace where all colleagues feel they belong and can succeed, guided by our values of Simple, Personal, and Fair.

Compensation and benefits:

• Annual cash allowance for benefits.
• Discretionary performance bonus.
• Company contributions to your pension scheme.
• Holiday entitlement, with options to purchase additional days.
• Digital health services, including GP access.
• Family protection benefits, including death-in-service and income protection insurance.
• Employee discount platform and healthcare benefits.
• Share plans and charitable giving opportunities.

Next steps: