IT Case Management Developer

Antony Hodari Solicitors; Manchester; On-site; GBP 35,000 - 55,000; Full time

Job summary

An exciting opportunity has emerged for a dedicated Case Management Developer to join a forward-thinking legal services firm in Manchester. In this role, you will focus on developing and maintaining critical case management systems, ensuring seamless operations and user satisfaction. Collaborating closely with users and managers, you will gather requirements and implement innovative solutions. This position promises a dynamic environment where your contributions will significantly impact the firm's performance and drive continuous improvement. If you are passionate about technology and eager to enhance legal services, this role is perfect for you.

Qualifications

• Experience in Proclaim development or similar case management systems.
• Strong analytical and communication skills with a team-oriented mindset.

Responsibilities

• Design, develop, and maintain Proclaim, creating workflows and templates.
• Provide application support to internal and external users.

Skills

Proclaim development experience

Analytical skills

Communication skills

Continuous improvement focus

Team-oriented mindset

Ability to manage multiple tasks

Job description

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Direct message the job poster from Antony Hodari Solicitors

People focused HR professional with a passion for driving performance and DEI

Antony Hodari Solicitors is a practice providing legal services from its office in Manchester and Liverpool City Centres. An exciting role has arisen to join the IT Department. You will be working in a team-based environment as a Case Management Developer, focusing on new and existing developments using Access Proclaim, the main system critical to business operations. The key objectives of the role are:

• To design, develop, and maintain Proclaim, creating new workflows and templates, including maintaining existing workflows.
• To work within schedules and deadlines aligned with business priorities.
• Work closely with Users and Managers to gather and refine requirements.
• Ensure system changes are tested and successfully deployed.
• Provide go-live support when needed.
• Deliver application support to internal and external Users to ensure stable services, liaising with third-party suppliers.
• Assist the Service Desk and take ownership of support calls until resolution or escalation.
• Maintain and upgrade the case management database, including applying patches as specified by the vendor.
• Work independently or as part of a team on various projects.
• Be flexible to work out of hours for urgent development or project needs.

Mandatory Skills

• Proclaim development experience or transferable case management development experience from similar systems.

Desirable Skills

• Experience with Esigning technologies.
• Previous legal experience, especially in Housing Conditions, Environmental Protection, or Litigation.
• Knowledge of Agile methodologies.
• Commercial awareness.

Candidate Qualities

• Focus on continuous improvement.
• Strong analytical and communication skills with enthusiasm to learn complex case management systems.
• Team-oriented mindset.
• Ability to prioritize and manage multiple tasks effectively.
• Excellent attention to detail.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Information Technology and Legal

Industries

• Legal Services

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