IT Business Systems Coordinator: Drive Retail Solutions

Everpool Recruitment; Carlisle; On-site; GBP 36,000 - 48,000; Full time

Job summary

Everpool Recruitment is assisting a leading retailer to recruit a Business Systems Coordinator to join their IT Projects team. You will help plan, design, develop and implement business, financial and operational systems that underpin key processes across the business.

You will work with stakeholders to gather requirements, analyse existing systems, document processes and coordinate implementation with internal teams and external partners.

Qualifications

• Solid understanding of retail business processes.
• Ability to gather requirements from stakeholders and translate to clear specs.
• Willingness to learn and thrive in a fast-paced environment.

Responsibilities

• Work with business stakeholders, system owners, and end users to gather and define business, financial, and operational requirements.
• Analyse existing systems and identify opportunities for improvement.
• Produce clear documentation of business processes, data flows, decision points, and system integrations.
• Assess potential business solutions, considering both commercial viability and operational benefits.
• Liaise with third-party suppliers to negotiate costs and deliver value-for-money solutions.
• Coordinate the implementation of new business systems using internal teams and external partners.
• Provide ongoing business support, including user training, troubleshooting, and system guidance.
• Produce detailed functional specifications for third-party developers and suppliers.

Skills

Structured problem-solving

Analytical thinking

Project management

Adaptability

Prioritisation

Job description

Everpool Recruitment is assisting a leading retailer to recruit a Business Systems Coordinator to join their IT Projects team. You will help plan, design, develop and implement business, financial and operational systems that underpin key processes across the business.

You will work with stakeholders to gather requirements, analyse existing systems, document processes and coordinate implementation with internal teams and external partners.