IT Business Partner

Livin Housing Limited; United Kingdom; Hybrid; GBP 45,000 - 52,000; Full time

Job summary

A leading company seeks an IT Business Partner to bridge the gap between technical teams and business needs. This role requires strong communication skills to translate complex IT concepts into actionable business outcomes. You'll manage IT initiatives from conception to delivery, ensuring projects meet strategic objectives while fostering an inclusive work environment.

Benefits

25 days annual leave

Remote & Flexible working

Pension Scheme

Sharesave Scheme

Employee Assistance Programme

Mears Fun Day

Mears Rewards

Volunteering Leave

Qualifications

• Demonstrated experience in end-to-end project delivery.
• Strong communicator able to engage with both technical and non-technical stakeholders.
• Familiarity with SQL and process mapping tools such as Visio.

Responsibilities

• Act as the link between technical teams and non-technical users.
• Lead the coordination of IT activities across projects.
• Ensure alignment between IT projects and wider business strategy.

Skills

Communication

Project Management

Analytical Thinking

SQL

Process Mapping

Job description

Annual salary: up to £45,000.00

IT Business Partner
Hybrid - Office dependant on location.
Full time | Monday to Friday, 08:30–17:00
From £45,000 per annum depending on experience plus company car and great company benefits.

Mears continues to evolve its digital and cloud-based platforms to support a growing portfolio of high-profile contracts and modern operational practices. We’ve made solid progress—but we know there’s more to do. We’re investing in our capability to design, implement, and manage IT solutions that not only meet internal needs but also enhance the services we deliver to clients.

About the role:

We’re looking for an IT Business Partner who enjoys making the complex simple. You’ll be the go-to bridge between our IT function and the wider business—translating technical speak into day-to-day business outcomes. Comfortable with both the code and the conversation, you’ll engage with clients and internal stakeholders to shape, deliver, and support a range of IT initiatives—from standard service improvements to strategic change projects.

Key responsibilities:

• Act as the link between technical teams and non-technical users, ensuring requirements are clearly understood and solutions are accurately implemented.

• Lead the coordination of IT activities across projects, from idea through to delivery.

• Serve as account manager for key stakeholders during periods of IT-driven change.

• Build, monitor and adapt project plans to meet changing demands.

• Ensure alignment between IT projects and wider business strategy.

• Capture, define and document system requirements and enhancements.

• Support user acceptance testing (UAT) and ensure stakeholder sign-off.

• Deliver structured handovers to BAU teams, including clear documentation and process outlines.

This is your opportunity to help shape how Mears delivers IT—both now and in the future. You’ll play a key role in building our IT capability and ensuring tech works seamlessly for teams across the UK.

Key Criteria:

You’ll be a natural communicator who understands IT at its core and knows how to present it in a way that makes sense to those outside the tech team.

• Demonstrated experience in end-to-end project delivery

• Comfortable discussing technical subjects with developers, but equally skilled at breaking it down for business users

• Strong communicator with confidence in managing both internal and external relationships

• Familiarity with SQL and process mapping tools such as Visio

• Logical, analytical, and detail-oriented

• Self-motivated, organised, and able to manage multiple priorities effectively

This role suits either a seasoned IT Business Partner or an experienced IT professional with hands-on operational knowledge looking to transition into a more business-facing role.

With contracts and operations across the UK, some travel will be required to attend in-person meetings. However, this role is primarily remote, and we’re flexible on location.

Please note: all applicants must have the right to work in the UK. We are unable to offer visa sponsorship.

Please Note: All our roles require candidates to have the entitlement to work within the UK, we do not not currently offer visa sponsorship.

The Benefits:

• 25 days annual leave

• Remote & Flexible working

• Pension Scheme

• Sharesave Scheme – buy Mears shares at a discounted price through salary savings

• Employee Assistance Programme

• Mears Fun Day – our annual celebration event to recognise your contribution

• Mears Rewards – discounts on food, travel, shopping and more

• Volunteering Leave – paid time off to support community initiatives

Apply below or to discuss your application further; contact:

Vickie Rudge ([e-mail])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.