IT Business Operations Systems Director

Celeros Flow Technology; Glasgow; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading industrial technology company is seeking a Business Operations Systems Director to spearhead their ERP strategy, with a strong focus on SAP ECC 6.0 in a heavy manufacturing environment. This role involves overseeing ERP systems management, enhancing manufacturing processes, and leading a cross-functional team. With extensive experience in ERP leadership and a solid understanding of engineering processes, the ideal candidate will drive operational excellence and process standardization in a global collaborative setting.

Qualifications

• 15+ years of experience in ERP and manufacturing systems leadership roles.
• Extensive hands-on experience with SAP ECC 6.0 implementations.
• Expertise in managing complex ERP projects.

Responsibilities

• Define and execute the ERP and manufacturing systems roadmap.
• Manage a team of SAP professionals and legacy ERP systems.
• Ensure compliance with regulatory standards and internal IT policies.

Skills

Leadership

ERP Project Management

SAP ECC 6.0

Manufacturing Processes

Supply Chain Integration

Customer Service

Negotiation Skills

Communication Skills

Education

Bachelor’s degree in Information Technology, Engineering or Business Administration

Master’s degree (preferred)

PMP or equivalent project-management certification

Tools

SAP ECC 6.0

Autodesk

SolidWorks

ANSYS

Job description

Celeros Flow Technology is a global specialist in high‑performance flow control solutions. For over 140 years our products have helped ensure the safe, reliable operations of key industries.

Celeros Flow Technology is looking for talented professionals to join our world‑class team of innovators in a global, collaborative & multi‑cultural environment.

Business Operations Systems Director

General Summary

The Business Operations Systems Director is a senior leader responsible for driving ERP strategy and execution across the enterprise, with a strong focus on SAP ECC 6.0 in an Engineer‑to‑Order (ETO) heavy manufacturing environment. The role ensures ERP platforms, manufacturing and engineering systems deliver operational excellence, process standardization and business value.

Responsibilities

Strategic Leadership

• Define and execute the ERP and manufacturing systems roadmap aligned with corporate objectives.
• Partner with Operations, Engineering, Supply Chain and Finance to standardize processes and optimize system usage.
• Influence technology investments and digital transformation initiatives to support ETO manufacturing.
• Lead integration or separation activities for M&A as needed.

Relationship Management

• Oversee day‑to‑day operational aspects of internal customer relationships with the COO, Chief Legal Counsel and CFO.
• Establish and maintain effective communication between IT and each business function.
• Ensure the business is aware of Enterprise IT initiatives aligned with the global strategy.

ERP Systems Management

• Oversee implementation, upgrades, and optimization of SAP ECC 6.0 across all applicable modules.
• Ensure seamless integration between ERP and related systems.
• Manage a team of 10 SAP professionals and legacy ERP systems.
• Manage vendor relationships and negotiate contracts for ERP and manufacturing solutions.
• Hands‑on SAP troubleshooting, configuration, functional and data management when required.

Manufacturing Systems Oversight

• Lead initiatives to enhance manufacturing execution systems and ensure alignment with ETO processes.
• Collaborate with plant leadership to support production efficiency, quality and compliance.
• Implement best practices for system reliability, security, and disaster recovery.
• Lead initiatives to enhance engineering systems and support engineering processes.
• Lead 3 IT professionals maintaining Autodesk and SolidWorks environments.

Demand & Project Management

• Advise on how IT can support business developments or changes.
• Qualify customer demand focusing on strategic needs and business value.
• Agree priorities with IT leadership.
• Direct large‑scale ERP and manufacturing system projects from initiation through delivery.
• Apply structured project‑management methodologies (PMI, Agile) to ensure on‑time, on‑budget execution.
• Manage risk, scope and stakeholder expectations throughout the project lifecycle.
• Monitor and support project execution once approved.

Service Delivery (SD) Management

• Maintain a detailed understanding of IT service offerings, delivery processes and technical capabilities.
• Coordinate, integrate and ensure services meet quality, scope and SLA requirements.
• Review aged tickets and escalations.
• Lead problem resolution efforts and post‑incident reviews.
• Identify improvement opportunities and facilitate execution.

Contract Management

• Negotiate and renew global software maintenance and support contracts.
• Align local contracts with global standards.
• Ensure proper execution of procurement processes.
• Provide analysis and reports.

Governance & Compliance

• Establish governance frameworks for ERP and manufacturing systems, including change management and risk mitigation.
• Ensure compliance with regulatory standards and internal IT policies.

Cost Management

• Facilitate preparation of the annual budget planning.
• Identify cost‑saving opportunities and execute centrally established targets.
• Build and lead high‑performing teams of analysts, developers, and systems specialists.
• Foster a culture of accountability, collaboration and continuous improvement.

Knowledge, Skills & Abilities

• Proven leadership of cross‑functional teams.
• Expertise in managing complex ERP projects.
• Deep SAP ECC 6.0 experience across all relevant modules.
• Strong understanding of manufacturing processes, supply chain, finance integration.
• Knowledge of trade and export compliance and ERP ancillary systems.
• Understanding of engineering processes (CAD, PLM, PDM).
• Excellent customer service, communication and stakeholder management skills.
• Ability to prioritize and execute tasks in high‑pressure environments.
• Experience in team‑oriented, collaborative settings.
• Strong negotiation, organizational and communication skills.
• Deep understanding of business processes for manufacturing and service management.
• Good knowledge of ITIL, project management, cybersecurity best practices.

Education & Experience

Required Education / Experience

• Bachelor’s degree in Information Technology, Engineering or Business Administration (Master’s preferred).
• 15+ years of experience in ERP and manufacturing systems leadership roles.
• Extensive hands‑on experience with SAP ECC 6.0 implementations and optimizations in ETO manufacturing.
• Track record of managing multi‑site ERP deployments and manufacturing system integrations.

Preferred Education / Experience

• Prior experience supporting executives or working in a professional environment.
• PMP or equivalent project‑management certification.
• Experience with SAP S/4HANA migration planning.
• Familiarity with Lean principles and continuous improvement methodologies.
• Familiarity with engineering systems such as Autodesk, SolidWorks or ANSYS.

Physical Demands

• Required daily to stand, sit, walk, talk, hear, and see (specific close vision abilities required to perform computer work).
• Occasional stoop, kneel, crouch and crawl.
• Daily use of hands and fingers to operate a computer and telephone.
• Occasional lifting and/or moving light to moderate objects.
• Occasional travel by air or road; may involve extended periods in a vehicle.

Working Conditions

• Ability to work with moderate noise in a business office environment.
• Ability to work in an open planned office or individual office.
• Ability to sit at a computer terminal for extended periods.
• Ability to sit in a car or on a plane for extended periods.

Quality

Quality encompasses all aspects of Celeros’ business, and every employee shares the responsibility to prevent nonconformities in product, process and the quality system. All employees have an obligation to identify and record nonconformities, and to initiate and recommend solutions through designed channels.

CELEROS Flow Technology is an equal opportunity employer.

Seniority level: Director

Employment type: Full‑time

Job function: Information Technology

Industries: Industrial Machinery Manufacturing