IT Business Analyst - (ITBA26.1)

Gist; Basingstoke; Hybrid; GBP 59,000 - 72,000; Full time

Benefits offered by this job

20% M&S discount on most items

25 days' annual leave

Healthcare cash plan

Annual bonus scheme

Pension scheme

Wellbeing support

Cycle to work

Job summary

Gist is seeking an experienced IT Business Analyst to shape and deliver technical change across corporate functions (People, Finance, and Health, Safety & Sustainability). You will work with stakeholders to translate priorities into clear business and technical requirements and support solution design, testing and deployment.

Reporting to the Head of Product for Corporate Systems, you will manage requirements across SAP ECC/S4 HANA and MS 365, with a hybrid working pattern from Chineham Head

Qualifications

• Proven experience as a Business Analyst across business and technology teams.
• Strong requirements and process analysis skills with ability to facilitate workshops.
• Experience delivering large, high-value projects and translating business needs into technical requirements.

Responsibilities

• Turn business priorities into clear requirements and measurable outcomes.
• Analyse current and future processes and support solution design, testing and implementation.
• Ensure change is delivered while maintaining requirements traceability and BAU handover.
• Collaborate with technology, data, architecture, security and suppliers to ensure compliant solutions.

Tools

SAP ECC

S4 HANA

HCM

MS 365

Job description

At Gist, we're proud to be part of the M&S Group, the logistics engine behind M&S Food.

From our distribution centres to our transport operations and support functions, we connect people, technology and expertise to ensure the right products reach the right stores at the right time.

As we continue to invest in our people, technology and network, there's never been a more exciting time to join Gist and help shape the future of food logistics.

The Opportunity

We are looking for an experienced IT Business Analyst to help shape and deliver technical change across our corporate functions, including People, Finance, and Health, Safety & Sustainability.

Working closely with business stakeholders, product, technology, change, data and third-party partners, this role will see you turn business priorities and challenges into clear requirements, practical solutions and measurable outcomes.

You will bring structure to complexity where you will understand what the business needs, challenging assumptions, mapping processes and making sure technology change delivers real value.

Reporting into the Head of Product for Corporate Systems you will work with stakeholders to understand priorities, pain points and opportunities, translating them into clear business and technical requirements.

You will analyse current and future processes, identify improvements and support solution design, testing and implementation.

Within this role you will also work closely with technology, data, architecture, security and suppliers to ensure solutions are practical, compliant and aligned to business needs. From defining acceptance criteria, supporting UAT through to maintaining requirements traceability and supporting BAU handover, you will help make sure change is delivered successfully.

What we're looking for

To be successful in your application you will be an experienced Business Analyst who is confident working across business and technology teams, comfortable bringing clarity to complex problems. You will have proven experience of delivering or supporting sizable and high value projects with strong requirements and process analysis skills, and the ability to facilitate workshops, challenge constructively and bring stakeholders together to define clear outcomes.

You will be a confident communicator and problem solver, able to translate business needs into practical technical requirements and explain technical impacts in clear business language. Experience working across Agile, Waterfall or hybrid environments will be valuable, as will an understanding of how technology enables change across functions such as HR, Finance or other Corporate Services.

It would be great if you also had:

• Experience in a FMCG or logistics and supply chain environment
• Exposure to enterprise platforms such as SAP ECC, S4 HANA, HCM or MS 365
• Experience of working in a regulatory or compliance driven environment such as payroll, finance, or health, safety and environmental.
• Exposure of working within a broader programme or portfolio structure.

This is an opportunity to play a key role in shaping how Gist uses technology to improve the way we work. You will connect people, processes and technology to help turn business challenges into smarter solutions and lasting change.

Role details:

Salary: Up to £65,000 per annum

Hours: Monday to Friday, 9am to 5pm.

Location: This role will be based from our Head Office in Chineham, but you will also have the opportunity to work hybrid either from home or other locations. Applicants must be able to commit being present in Chineham 2-3 days a week.

What's in it for you?

• 20% M&S discount on most things from furniture, fashion and food
• 25 days' annual leave plus bank holidays (rising with length of service)
• Discounted rates on healthcare cash plan
• Attractive annual bonus scheme, based on M&S performance and personal objectives
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of wellbeing support - including our Employee Assistance Programme
• A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
• Cycle to work scheme

Why Gist?

When you join Gist, you're joining a business that plays a critical role within the M&S Group.

You’ll have the opportunity to influence meaningful change, work alongside experienced leaders and contribute to one of the UK's leading food supply chains.

Our culture is built around our values of being Progressive, Accountable, Collaborative and Ethical, creating an environment where people are trusted, supported and encouraged to grow.

Whether you're leading a site operation, delivering transformation or shaping future strategy, your work will make a real difference.

Our commitment to inclusion

At Gist, we believe our differences make us stronger.

We're committed to building an inclusive workplace where everyone feels valued, respected and able to succeed. We welcome applications from people of all backgrounds, experiences and perspectives.

If you require any reasonable adjustments at any stage of our recruitment process, please let us know. We'll work with you to ensure you have the support you need.