IT Asset Officer

The Newcastle upon Tyne Hospitals NHS Foundation Trust; Newcastle upon Tyne; On-site; GBP 23,000 - 30,000; Full time

Job summary

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking an IT procurement and asset management professional to support the Trust’s IM&T services, delivering cost-effective purchasing and reliable stock control across a large organisation.

The role involves liaising with requisitioning departments, obtaining quotes, progressing orders, and assisting in configuration and user support for PC hardware and mobile devices to maintain high quality IT service for staff.

Qualifications

• Good interpersonal and communication skills across all levels.
• Strong planning, organisational and time management abilities.
• Numeracy and literacy skills for accurate record-keeping.

Responsibilities

• Procure IT equipment, obtain quotes and progress orders through the IT requisition process.
• Resolve supply/invoice queries and liaise with procurement, supplies and finance teams.
• Assist in configuring and providing support for PC hardware, software and mobile devices.

Skills

Interpersonal communication

Planning & organisation

Numeracy & literacy

Customer guidance

Education

NVQ Level 4 or equivalent

Full UK Driving Licence

Job description

Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7 billion.

With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, w e’re in the top five providers of specialised health services in the country.

As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Job overview

In the challenging arena of IM&T within the NHS, the Trust is leading in the development of electronic digital clinical systems through the implementation and development of its eRecord Programme.

With a strategic IM&T Programme in place our plans are to implement high quality solutions that deliver the benefits required to support the clinical and operational services of the Trust and the wider community.

With the increasing dependence on IM&T within the organisation and the introduction of new systems, we are seeking to recruit the above post, adding to the existing Infrastructure and Desktop Support teams.

• Interview Date: 10 November 2026

Main duties of the job

The post holder will provide comprehensive IT procurement, asset management and technical support services across the Trust. Responsibilities include assessing departmental IT equipment requirements, obtaining quotations, raising and progressing orders through the Trust’s IT requisition process, and ensuring the timely resolution of supply and invoice-related queries. The role requires effective liaison with requisitioning departments, procurement, supplies and finance teams to maintain clear communication and support efficient service delivery.

The successful candidate will identify cost-effective purchasing options and potential savings opportunities while supporting the management of IT stock, asset databases and associated documentation. In addition, the post holder will assist with the configuration, installation, maintenance and troubleshooting of PC hardware, software, peripheral devices and mobile technologies across the Trust, ensuring equipment is deployed and maintained to agreed standards and supporting the delivery of a reliable IT service to staff.

Working for our organisation

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

• Northern Centre for Cancer Care, North Cumbria

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Detailed job description and main responsibilities

• Assesses requirements, acquires quotes for and progresses orders through the trust IT requisition process
• Investigates and solves supply related problems by ensuring that invoice queries relating to orders placed by the team are resolved satisfactorily within set target times
• Maintains effective communication between requisitioning departments, supplies teams and finance teams via direct queries or supplies system updates.
• Suggests sources of supply / saving opportunities to departments
• Assists in configuring and providing support for all PC equipment, software and mobile devices throughout the trust including installation and troubleshooting of PC hardware, software and peripheral devices.

• Manages and maintains IT stockrooms, asset database and documentation as appropriate to the role

Person specification

Qualifications & Education

• NVQ Level 4 or equivalent level qualification or experience
• Experience of purchasing or inventory control within the NHS or similar organisation.
• A suitable level of education and computer skills
• Full UK Driving Licence

Knowledge & Experience

• Experience in procurement role of a large complex organisation, preferably within the NHS.
• An excellent knowledge of products and suppliers used within the NHS
• Experience of working in an Acute Hospital environment.

Skills & Abilities

• Good interpersonal and communication skills and the ability to work with colleagues at all levels in the organisation
• Good planning and organisational skills
• Good numeric and literacy skills
• An ability to provide professional advice and guidance to customers

Whilst Newcastle Hospitals are a forward thinking and highly innovative organisation, the use of Third-Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity of your individual application or to the recruitment process, we may withdraw your application at any stage of the process. Important note on completion of reference section of Application Form

All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

Candidates who are shortlisted for interview will be contacted by email. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.