IT Asset Manager

DWP; Lancashire, Manchester; On-site; GBP 38,000 - 51,000; Full time

Benefits offered by this job

Hybrid working

Flexible hours

Generous holidays (26–31 days)

Job summary

DWP Digital is seeking an IT Asset Manager to join our Workplace Computing team. You will develop and enforce asset management processes, ensuring accurate tracking of approximately 125,000 IT assets and governance across lifecycle.

This role involves collaborating with stakeholders, reporting data insights, and driving cost efficiency, with hybrid working in the UK and a base pay of £44,447 plus 28.97% employer pension contributions.

Qualifications

• Experience developing and applying processes to capture, track, correct and report IT hardware assets and data.
• Ability to interpret complex IT hardware asset information and present it simply to peers and management.
• Experience agreeing asset management standards, plans, and procedures with stakeholders.
• Proven experience managing IT hardware assets and communicating changes effectively.
• Experience evaluating asset management systems and leading improvements.

Responsibilities

• Develop and improve asset management processes, policies, and controls.
• Use data and insights to support decision making and drive compliance.
• Collaborate with stakeholders to ensure the technology estate is well managed and cost‑effective.
• Govern and supervise assets throughout their lifecycle.
• Report on asset data accuracy and completeness for governance.

Skills

Asset data management

Data interpretation

Process development

Stakeholder collaboration

Lifecycle governance

Job description

Please note this role requires you to pass Security Check clearance.

Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

DWP. Digital with Purpose.

We are looking for an IT Asset Manager to join our community of tech experts in DWP Digital.

DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. Digital Workspaces is at the heart of the Department for Work and Pensions' digital infrastructure, providing the technology foundations that enable colleagues, citizens, and digital services across the organisation to operate effectively.

Within Digital Workspaces, Workplace Computing is one of seven key product areas and is responsible for delivering and managing the devices and equipment that support one of the largest workforces in government. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need?

• Experience of developing and applying processes, techniques and tools to capture, track, correct and report on IT Hardware Assets and associated data to ensure for accuracy and completeness.
• Demonstrative ability to interpret complex IT Hardware Asset information and present in a simplified format to peers and management.
• Experience of agreeing the scope of IT Hardware Asset Management standards, plans, processes and procedures with stakeholders to optimise the capture and use of asset management data.
• Proven experience of managing IT Hardware Assets and ensuring that changes are properly impacted and communicated.
• Experience of evaluating existing IT Hardware Asset management systems and leading the continuous improvement of IT Asset Management procedures.

You and your role

This role is all about providing colleagues with the tools and tech they need to deliver vital services to millions of citizens.

The Workplace Computing team manages approximately 125,000 IT assets, including laptops, peripherals, and printers, supporting colleagues across DWP and wider government.

As part of the IT Asset Management (ITAM) team, you will play a key role in ensuring these assets are accurately tracked, governed, and managed throughout their lifecycle.

You’ll develop and improve asset management processes, policies, and controls, using data and insight to support decision‑making, drive compliance, and enhance service delivery.

Working with a broad range of stakeholders across Digital, operational teams, and suppliers, you will help ensure DWP's technology estate remains well‑managed, cost‑effective, and fit for purpose.

Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester, whichever is most convenient for you.

Hybrid Working:We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.

Pay: We offer competitive pay of £44,447.

Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%.

Holidays: A generous leave package starting at 26 days rising to 31 days over time.

You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.

We have a broad benefits package built around your work-life balance which includes:

• Flexible working including flexible hours and flex‑friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest‑free loans to buy a bike or a season ticket, so it’s even easier for you to get to work and start making a difference
• Sports and social activities
• Professional development, coaching mentoring and career progression opportunities.

And we have an award-winning environment and culture:

• DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
• Diverse and Inclusive Leadership at Digital Leaders Awards 2024
• Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
• Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards