Apprentice IT Asset Manager

DWP Digital; United Kingdom; Hybrid; GBP 27,000 - 37,000; Full time

Benefits offered by this job

Time off volunteering

I Can Be Me in DWP

Discounts and savings on shopping

Interest-free loans for travel

Professional development and mentoring

Job summary

DWP Digital is offering an exciting opportunity to join our IT Asset Management team as an Apprentice IT Asset Manager, combining practical workplace experience with a Level 3 Digital Support Technician Apprenticeship.

You’ll learn how technology assets are tracked, controlled and reported throughout their lifecycle, supporting software renewals and asset management standards while working with experienced colleagues in a large UK government estate.

Qualifications

• Attention to detail to maintain accurate asset records and data.
• Communication skills to work effectively with colleagues and stakeholders.
• Organisation skills to manage multiple tasks and priorities.
• Problem-solving skills to identify issues and escalate where appropriate.
• A willingness to learn and develop new technical knowledge.
• Adaptability and enthusiasm to work in a changing digital environment.

Responsibilities

• Support the management of software and hardware assets across one of the UK's largest IT estates.
• Learn how technology assets are tracked, controlled and reported throughout their lifecycle.
• Work with industry tools and processes and receive mentoring and study time during the apprenticeship.

Skills

Attention to detail

Communication skills

Organisation skills

Problem-solving

Willingness to learn

Adaptability

Job description

Would you like to build a career in technology while earning a salary and gaining a recognised qualification?

DWP Digital is offering an exciting opportunity to join our IT Asset Management team as an Apprentice IT Asset Manager. You'll combine practical workplace experience with a Level 3 Digital Support Technician Apprenticeship, developing the skills, knowledge and confidence needed for a successful career in digital services.

We're using innovative technology to deliver digital services that support millions of people across the UK. From benefits and pensions to employment support, our systems help people at key moments in their lives.

DWP is the UK's largest government department, making payments worth over £195bn each year and supporting millions of customers. The scale of our work is extraordinary, and our purpose is unique.

We'd love you to join us.

What skills, knowledge and experience will you need?

• Attention to detail to maintain accurate asset records and data
• Communication skills to work effectively with colleagues and stakeholders
• Organisation skills to manage multiple tasks and priorities
• Problem-solving skills to identify issues and escalate where appropriate
• A willingness to learn and develop new technical knowledge
• Adaptability and enthusiasm to work in a changing digital environment

Delivery. Work. Projects.

Join DWP Digital as an Apprentice IT Asset Manager and gain practical experience supporting the management of software and hardware assets across one of the UK's largest IT estates.

You’ll learn how technology assets are tracked, controlled and reported throughout their lifecycle, helping to ensure data accuracy, support software renewals and maintain asset management standards.

You’ll be working alongside experienced colleagues, using industry tools and processes and developing your understanding of IT Asset Management within a large organisation.

You’ll receive dedicated study time, structured training, mentoring and ongoing support throughout your apprenticeship journey.

This is a fantastic opportunity to gain a recognised qualification, build valuable digital skills and contribute to services that millions of people rely on every day.

Hybrid Working:

We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%).

Pay:

We offer competitive pay for this role of £32,137.

Pension:

You’ll get a brilliant civil service pension with employer contributions of 28.97%, worth over £9,310 per year.

Holidays:

A generous leave package starting at 24 days rising to 26 days after one year (and 31 days over time).

You can also take up to 3 extra days off a month on flexi-time. You’ll also get all the usual public holidays.

We have a broad benefits package built around your work-life balance which includes:

• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Professional development, coaching, mentoring and career progression opportunities.

And we have an award-winning environment and culture:

• DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
• Diverse and Inclusive Leadership at Digital Leaders Awards 2024
• Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
• Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards

Process:

We know your time is valuable, so our application and selection process is just two stages:

• Apply: complete your application on Civil Service Jobs.
• Interview: A single stage interview online.